Best Buy Delays Some iPhone 7 Plus Orders, Offers $100 Promo Code as Compensation

Some customers who pre-ordered an iPhone 7 or an iPhone 7 Plus from Best Buy are getting some bad news less than 24 hours before the official launch date, with Best Buy sending out delay notification emails this evening.

We've heard several reports from disappointed customers who are now seeing delayed shipments of their iPhone 7 Plus models that were originally scheduled to deliver on launch day, September 16. It is not clear if Best Buy has also delayed some iPhone 7 models.

@MacRumors @bestbuysupport just sent me this email delaying delivery of my 7+ to Oct 7. Initial date had been 9/16 pic.twitter.com/0dw6gMlzP2 — Jesse Isaacson (@jesse_isaacson) September 15, 2016

According to the emails customers are receiving, they can now expect to receive their devices on October 7, a full three weeks after launch. As compensation for the delay, Best Buy is offering customers a free $100 promo code to be used on a future Best Buy purchase.

Yesterday, Best Buy also began notifying customers who pre-ordered the Apple Watch Series 2 that their devices would be delayed. Customers who originally had a delivery scheduled for 9/16 will not get their new watches until September 28.

Supplies of the iPhone 7 Plus and the Jet Black iPhone 7 are highly constrained, leading Apple to announce that no iPhone 7 Plus models and no Jet Black iPhone 7 models will be available for walk-in purchases tomorrow, with stock having been fully depleted during pre-orders.

Apple recommends customers instead place orders for the iPhone 7 Plus online, where many models list shipping estimates of two to three weeks, and up to November in the case of the Jet Black iPhone 7 Plus. Apple Stores are expected to have some iPhone 7 stock available for walk-in customers, and carrier stores may also have very limited quantities of the iPhone 7 Plus.