Since the launch of iOS 9.3 last week, some Sprint users have been unable to connect to LTE networks, according to reports on Twitter and reddit. After updating, affected users say their iPhones will only connect 3G, and there appears to be no clear fix with resets and reinstalls not solving the problem for most people.

According to one reddit user in California, he's having issues when his iPhone attempts to connect to a specific LTE band. Affected users are frustrated with the connectivity problems, with some reporting an inability to receive any messages or updates when not on Wi-Fi. Most users seeing problems appear to be using Apple's latest devices.

I'm having data issues as well on my 6s Plus in the LA/OC market. Over the past three days I've been troubleshooting on my 80 mile round trip commute via Field Test and Speedtest. I've figured out that data transfer is broken when connected to Clear B41. No problems on Sprint B41, B25 or EVDO. I've created a ticket with Sprint Care, and supposedly they have notified their network team. I'm awaiting a response.

I've talked to Apple as well, they did a diagnostic test that came up normal...of course it did, because I was not connected to Clear B41 at the time. At this point, the only course of action is to either disable LTE or revert back to 9.2.1 before Apple stops signing it. I'm not sure if this has to do with the WiMAX shutdown in my market, but I have noticed that the TAC went from 9xxx to 3xxxx after the shutdown. I've restored three times via iTunes to no avail.

As of this afternoon, Sprint has begun sending out text messages to its subscriber base, acknowledging the data connection problem. Sprint says that it is aware of the issue and "working quickly" on a fix.

sprintdataconnectionissues
Apple this morning released an iOS 9.3.1 update with a fix for an unrelated web linking bug, and while it's not clear if the new update fixes the Sprint issue, it's unlikely as Sprint's text messages were sent out after the update was released.

Update 4/1: According to Sprint, the data connection issues affecting users were resolved this morning.

Top Rated Comments

TMRJIJ Avatar
127 months ago
So much for being the "most stable release of an update" ever.
How many betas did they release again? Apple software glitches are getting ridiculous.
This is probably because of the Sprint Carrier Update.

Sprint has begun sending out text messages to its subscriber base, acknowledging the data connection problem. Sprint says that it is aware of the issue and "working quickly" on a fix.



(Thanks, Kyle!)
Shows that the Apple Bashers aren't actually reading the articles.
Score: 16 Votes (Like | Disagree)
SSD-GUY Avatar
127 months ago
So much for being the "most stable release of an update" ever.
Score: 10 Votes (Like | Disagree)
Futurix Avatar
127 months ago
How many betas did they release again? Apple software glitches are getting ridiculous.
This is most likely due to Sprint's carrier update which just happened to be sent at the same time as 9.3 - not much to do with Apple.
Score: 8 Votes (Like | Disagree)
thisisnotmyname Avatar
127 months ago
how did we find out, did someone accidentally use Sprint? (I kid, I kid)
[doublepost=1459464319][/doublepost]
Both of them?

(I kid, I kid!)
Geez we think alike. Want to grab a coffee?
Score: 7 Votes (Like | Disagree)
Studioman Avatar
127 months ago
How many betas did they release again? Apple software glitches are getting ridiculous.
Sounds like not to many beta users have sprint
Score: 6 Votes (Like | Disagree)
JGIGS Avatar
127 months ago
How many betas did they release again? Apple software glitches are getting ridiculous.
Score: 6 Votes (Like | Disagree)

Popular Stories

iphone 17 models

No iPhone 18 Launch This Year, Reports Suggest

Thursday January 1, 2026 8:43 am PST by
Apple is not expected to release a standard iPhone 18 model this year, according to a growing number of reports that suggest the company is planning a significant change to its long-standing annual iPhone launch cycle. Despite the immense success of the iPhone 17 in 2025, the iPhone 18 is not expected to arrive until the spring of 2027, leaving the iPhone 17 in the lineup as the latest...
duolingo ad live activity

Duolingo Used iPhone's Dynamic Island to Display Ads, Violating Apple Design Guidelines

Friday January 2, 2026 1:36 pm PST by
Language learning app Duolingo has apparently been using the iPhone's Live Activity feature to display ads on the Lock Screen and the Dynamic Island, which violates Apple's design guidelines. According to multiple reports on Reddit, the Duolingo app has been displaying an ad for a "Super offer," which is Duolingo's paid subscription option. Apple's guidelines for Live Activity state that...
Clicks Communicator Feature

'Clicks Communicator' Unveiled — Will You Carry This With Your iPhone?

Friday January 2, 2026 6:35 am PST by
The company behind the BlackBerry-like Clicks Keyboard accessory for the iPhone today unveiled a new Android 16 smartphone called the Clicks Communicator. The purpose-built device is designed to be used as a second phone alongside your iPhone, with the intended focus being communication over content consumption. It runs a custom Android launcher that offers a curated selection of messaging...
apple intelligence black

Report: Apple's AI Strategy Could Finally Pay Off in 2026

Tuesday December 30, 2025 9:01 am PST by
Apple's restrained artificial intelligence strategy may pay off in 2026 amid the arrival of a revamped Siri and concerns around the AI market "bubble" bursting, The Information argues. The speculative report notes that Apple has taken a restrained approach with AI innovations compared with peers such as OpenAI, Google, and Meta, which are investing hundreds of billions of dollars in data...
apple fitness 2026 1

Apple Teases 'Something Big' Coming Soon to Apple Fitness+

Tuesday December 30, 2025 2:11 pm PST by
The Apple Fitness+ Instagram account today teased that the service has "big plans" for 2026. In a video, several Apple Fitness+ trainers are shown holding up newspapers with headlines related to Apple Fitness+. What's Apple Fitness+ Planning for the New Year? Something Big is Coming to Apple Fitness+ The Countdown Begins. Apple Fitness+ 2026 is Almost Here 2026 Plans Still Under ...
Mac Pro Feature Blue

What's Happening With the Mac Pro?

Wednesday December 31, 2025 9:59 am PST by
Apple hasn't updated the Mac Pro since 2023, and according to recent rumors, there's no update coming in the near future. In fact, Apple might be finished with the Mac Pro. Bloomberg recently said that the Mac Pro is "on the back burner" and has been "largely written off" by Apple. Apple apparently views the more compact Mac Studio as the ideal high-end pro-level desktop, and it has almost...
macbook air march 2020

Apple Says Final Intel MacBook Air and Apple Watch Series 5 Now 'Vintage'

Wednesday December 31, 2025 8:39 am PST by
Apple today added the final 13-inch MacBook Air powered by Intel processors, the Apple Watch Series 5, and additional products to its vintage products list. The iPhone 11 Pro was also added to the list after the iPhone 11 Pro Max was added back in September. The full list of products added to Apple's vintage and obsolete list today: MacBook Air (Retina, 13-inch, 2020) iPhone 8 Plus 128GB ...
Apple Fitness Plus hero

Apple Announces New Fitness+ Workout Programs, Strava Challenge, and More

Friday January 2, 2026 6:43 am PST by
Apple today announced a number of updates to Apple Fitness+ and activity with the Apple Watch. The key announcements include: New Year limited-edition award: Users can win the award by closing all three Activity Rings for seven days in a row in January. "Quit Quitting" Strava challenge: Available in Strava throughout January, users who log 12 workouts anytime in the month will win an ...