Facebook released a new feature today for its iOS Messenger app that allows users to receive booked flight information updates.

The instant messaging service's first 'airline bot' enables KLM Royal Dutch Airlines customers who have booked tickets through the airlines' website to have all their flight information delivered to a dedicated thread within the app.

facebook-messenger-klm
The bot is designed to supply customers with their itinerary, boarding pass, and check-in confirmation, as well as notify of any flight delays. An option to speak to a human KLM staff member is also included.

Earlier this year, TechCrunch reported that Facebook was offering select developers access to its Messenger SDK which would allow them to build helpful service bots for the app.

According to the report, Facebook was likely giving third-party developers access to the chat SDK in an effort to make Messenger more like its Asian counterparts, such as WeChat and Line, whose users can contact dedicated accounts to buy movie tickets and pay bills.

In December 2015, Uber announced integration with Messenger via a new Transportation feature, which lets customers book taxis and receive live progress updates from within a chat thread.

Facebook Messenger is free on the App Store for iPhone. [Direct Link]

Top Rated Comments

hagar Avatar
104 months ago
Is there anything FB does not want to know about us??

Since removing the FB app from my iPhone because of horrible impact om my battery life, I'm actually relieved not getting any annoying FB-updates on my phone anymore. Thank you FB, for reminding me how much of my time you took.
Score: 4 Votes (Like | Disagree)
MLVC Avatar
104 months ago
Is there anything FB does not want to know about us??

Since removing the FB app from my iPhone because of horrible impact om my battery life, I'm actually relieved not getting any annoying FB-updates on my phone anymore. Thank you FB, for reminding me how much of my time you took.
It were actually your (Facebook) friends taking up that much of your time.... but you have a point, I don't see myself using this option because I don't see why Facebook has to know when I'm travelling and where to.
Score: 2 Votes (Like | Disagree)
soupcan Avatar
104 months ago
Still not gonna use it.
Score: 1 Votes (Like | Disagree)
C DM Avatar
104 months ago
FB use too much battary life...
Well, technically this is about Facebook Messenger.
Score: 1 Votes (Like | Disagree)
McFlyOz Avatar
104 months ago
Facebook: the public face of the CIA, NSA and FBI. o_O
Score: 1 Votes (Like | Disagree)

Popular Stories

reset password request iphone

Warning: Apple Users Targeted in Phishing Attack Involving Rapid Password Reset Requests

Tuesday March 26, 2024 4:34 pm PDT by
Phishing attacks taking advantage of Apple's password reset feature have become increasingly common, according to a report from KrebsOnSecurity. Multiple Apple users have been targeted in an attack that bombards them with an endless stream of notifications or multi-factor authentication (MFA) messages in an attempt to cause panic so they'll respond favorably to social engineering. An...
iPhone Home Screen Gradient Blank Spaces 1

Sources: iOS 18 Lets Apps Be Placed Anywhere on Home Screen Grid

Sunday March 24, 2024 1:33 pm PDT by
iOS 18 will give iPhone users greater control over Home Screen app icon arrangement, according to sources familiar with the matter. While app icons will likely remain locked to an invisible grid system on the Home Screen, to ensure there is some uniformity, our sources say that users will be able to arrange icons more freely on iOS 18. For example, we expect that the update will introduce...
iPad Pro 2024 Landscape Camera Feature

New iPad Pro Again Rumored to Feature Landscape Front-Facing Camera

Monday March 25, 2024 5:43 am PDT by
The next-generation iPad Pro will feature a landscape-oriented front-facing camera for the first time, according to the Apple leaker known as "Instant Digital." Instant Digital reiterated the design change earlier today on Weibo with a simple accompanying 2D image. The post reveals that the entire TrueDepth camera array will move to the right side of the device, while the microphone will...
maxresdefault

Apple Announces WWDC 2024 Event for June 10 to 14

Tuesday March 26, 2024 10:02 am PDT by
Apple today announced that its 35th annual Worldwide Developers Conference is set to take place from Monday, June 10 to Friday, June 14. As with WWDC events since 2020, WWDC 2024 will be an online event that is open to all developers at no cost. Subscribe to the MacRumors YouTube channel for more videos. WWDC 2024 will include online sessions and labs so that developers can learn about new...
sonoma desktop wwdc

Apple Releases macOS Sonoma 14.4.1 With Fix for USB Hub Bug

Monday March 25, 2024 10:10 am PDT by
Apple today released macOS Sonoma 14.4.1, a minor update for the macOS Sonoma operating system that launched last September. macOS Sonoma 14.4.1 comes three weeks after macOS Sonoma 14.4. The ‌‌‌‌macOS Sonoma‌‌ 14.4‌.1 update can be downloaded for free on all eligible Macs using the Software Update section of System Settings. There's also a macOS 13.6.6 release for those who...
apple maps 3d feature

Apple Maps May Gain Custom Routes With iOS 18

Tuesday March 26, 2024 3:10 pm PDT by
Apple may be planning to add support for "custom routes" in Apple Maps in iOS 18, according to code reviewed by MacRumors. Apple Maps does not currently offer a way to input self-selected routes, with Maps users limited to Apple's pre-selected options, but that may change in iOS 18. Apple has pushed an iOS 18 file to its maps backend labeled "CustomRouteCreation." While not much is revealed...
Generic iOS 18 Feature Purple

iOS 18 Will Finally Bring This Android Feature to iPhone

Monday March 25, 2024 6:42 am PDT by
iOS 18 will allow iPhone users to place app icons anywhere on the Home Screen grid, according to sources familiar with development of the software update. This basic feature has long been available on Android smartphones. While app icons will likely remain locked to an invisible grid system on the Home Screen, our sources said that users will be able to arrange icons more freely on iOS 18....
Generic iOS 18 Feature Purple

iOS 18: What to Expect From 'Biggest' Update in iPhone's History

Wednesday March 27, 2024 11:10 am PDT by
At least some Apple software engineers continue to believe that iOS 18 will be the "biggest" update in the iPhone's history, according to Bloomberg's Mark Gurman. Below, we recap rumored features and changes for the iPhone. "The iOS 18 update is expected to be the most ambitious overhaul of the iPhone's software in its history, according to people working on the upgrade," wrote Gurman, in a r...