Apple Launches Support Account on Twitter With Tips, Tricks, and Customer Service
Apple today created an official Twitter support account to provide customers with tips, tricks, and customer service regarding the company's product and services. One of the account's first tweets shares step-by-step instructions on how to turn lists into checklists in the stock Notes app on iPhone.
Many large companies provide customer service on Twitter in 140 characters or less, and it appears that Apple will directly respond to customer tweets as well. The account is currently set to accept Direct Messages, although Apple may choose to disable that option akin to some of its other Twitter accounts.
Apple continues to lack an official company presence on the popular microblogging service, although it does have some Twitter accounts for specific products and services like the App Store, Apple Music, iTunes, and Beats 1. Tim Cook, Phil Schiller, Eddy Cue, and many other executives also have personal accounts.
Follow the account on Twitter at
@AppleSupport. You can also follow MacRumors at
@MacRumors.
Popular Stories
Apple released iOS 16.3 in late January following nearly six weeks of beta testing. The software update is available for the iPhone 8 and newer, and while it is a relatively minor update, it still includes a handful of new features, changes, and bug fixes.
Below, we've recapped new features in iOS 16.3, including support for physical security keys as a two-factor authentication option for...
Apple has discussed selling a new top-of-the-line iPhone alongside the Pro and Pro Max models in 2024 at the earliest, according to Bloomberg's Mark Gurman. Based on this timeframe, the device would be part of the iPhone 16 lineup or later.
In a September 2022 edition of his weekly "Power On" newsletter, Gurman said there was "potential" for an iPhone 15 Ultra to replace the iPhone 15 Pro...
Online retailer TigerDirect has slashed pricing on the M1 iPad Air in several colors, offering the base 64GB configuration for just $313.99 in Purple and Pink.
Note: MacRumors is an affiliate partner with TigerDirect. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running.
That's a savings of 48% compared to Apple's normal $599.00...
A new version of the Mac Studio with the "M2 Ultra" chip is unlikely to arrive in the near future, according to Bloomberg's Mark Gurman.
In the latest edition of his "Power On" newsletter, Gurman explained that since the upcoming Apple silicon Mac Pro is "very similar in functionality to the Mac Studio," Apple may wait until the release of M3- or M4-series chips to update the machine, or...
Google's Chromium developers are working on an experimental web browser for iOS that would break Apple's browser engine restrictions, The Register reports.
The experimental browser, which is being actively pursued by developers, uses Google's Blink engine. Yet if Google attempted to release it on the App Store, it would not pass Apple's App Review process.
Apple's App Store rules dictate...
Apple's next device with an Apple silicon chip may not be a Mac or an iPad, but rather an advanced external display, according to recent reports.
The display, which is rumored to arrive this year, is expected to sit somewhere between the $1,599 Studio Display and the $4,999 Pro Display XDR – but more exact information about the device's positioning and price point is as yet unknown. While ...
This week saw the launch of the final product from Apple's January hardware announcements, with the second-generation HomePod making its way into customers' hands.
Other news and rumors this week included signs of an interim iOS 16.3.1 bug fix update in the works as we await a fresh round of beta testing for a more significant iOS 16.4 update, a report on the potential dangers of using...
Today is the official launch day for the second-generation HomePod that was introduced in January, and we picked one up to compare it to the original HomePod that Apple discontinued in 2021.
Subscribe to the MacRumors YouTube channel for more videos. Design wise, the second-generation HomePod looks a lot like the first-generation model, featuring the same rounded design and acoustic mesh...
Top Rated Comments
Part of the problem is not only the rate at which they are increasingly selling more products to more people but not opening as many stores, but also people will bring in the device for things that are either user error or fixed by a restore or restart.
Alternate headline might be: Apple Launches Support Account on Twitter, Sharing Tips and Tricks
Time for more coffee, I guess.
/s