Apple Launches USB-C Charge Cable Replacement Program for Retina MacBook
Apple today launched a worldwide replacement program for the USB-C charge cables that were shipped with the 12-inch Retina MacBook through June of 2015, as these cables can fail "due to a design issue."
According to Apple, affected cables may cause the MacBook to not charge or to charge intermittently when it is connected to a power adapter. Cables with the issue can be identified by their labeling, which reads "Designed by Apple in California. Assembled in China." Redesigned cables have the same text, but also include a serial number.
Apple is providing new, redesigned USB-C charge cables to MacBook owners with faulty cables at no cost. In addition to cables that shipped with the MacBook, the replacement program also includes faulty cables that were sold as standalone accessories.
Customers who supplied a valid mailing address when registering their product or purchasing it through the Apple Online Store will receive their new cables automatically, while other eligible MacBook owners can contact Apple Support, find an Apple Authorized Service Provider, or visit an Apple retail store to get their cables replaced. Affected USB-C charge cables can be replaced under this program until June 8, 2018.
The Retina MacBook first went on sale in April of 2015, so the problematic cables were sold for approximately two months before a redesigned version was released.
Popular Stories
In his Power On newsletter today, Bloomberg's Mark Gurman said Apple will have a three-day stretch of product announcements from Monday, March 2 through Wednesday, March 4. In total, he expects Apple to introduce "at least five products."
Subscribe to the MacRumors YouTube channel for more videos.
A week ago, Apple invited selected journalists and content creators to an "Apple Experience" in...
Apple's software engineers are testing iOS 26.3.1, according to the MacRumors visitor logs, which have been a reliable indicator of upcoming iOS versions.
iOS 26.3.1 should be a minor update that fixes bugs and/or security vulnerabilities, and it will likely be released within the next two weeks.
Last month, Apple released iOS 26.2.1 with bug fixes and support for the second-generation...
Apple is expected to launch a new foldable iPhone this year, based on multiple rumors and credible sources. The long-awaited device has been rumored for years now, but signs increasingly suggest that Apple will release its first foldable device in 2026.
Subscribe to the MacRumors YouTube channel for more videos.
Below, we've collated an updated set of key details that have been leaked about ...
The special new color that Apple is considering for the iPhone 18 Pro and iPhone 18 Pro Max this year is red, according to Bloomberg's Mark Gurman.
Specifically, he said that Apple is testing a "deep red" finish for the two devices.
If this rumor materializes, it would be the first time that the Pro and Pro Max models ever come in red, and the iPhone 18 Pro models would be the first...
Apple has been developing a more affordable version of the MacBook, and it's rumored to be launching in under two weeks. This is going to be one of Apple's most unique Macs, because there hasn't really been anything quite like it before.
We've rounded up everything we know about the low-cost MacBook ahead of its March debut.
Design
Rumors about the MacBook's design make it sound a lot...
