Apple Outlines Fix for Unresponsive 'Slide to Upgrade' Screen on iOS 9

iphone6-ios-setup-helloApple has published a new support document on its website that outlines a fix for users experiencing an unresponsive "Slide to Upgrade" screen after updating to iOS 9 (via iPhoneHacks).

The issue has affected a growing number of users on the Apple Support Communities, MacRumors discussion forum and social media.

Apple recommends restoring your device from an iTunes backup to resolve the problem.
1. Connect your iOS device to your computer and open iTunes.
2. Select your device. If you don't see it listed, force restart your device by pressing and holding both the Sleep/Wake and Home button for at least 10 seconds, until you see the Apple logo.
3. If you made an iTunes backup of your device before updating to iOS 9, restore your device from that backup. If not, you need to make a backup of your device in iTunes, then restore from that backup.
Apple released iOS 9 on Wednesday for iPhone 4s or later, iPad 2 or later and the fifth-generation iPod touch or later.



Top Rated Comments

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50 months ago
iOS 9 has been a pretty bad release so far quite honestly.

So much lag and instability on many devices. 4s, 5s, 6, 6 Plus, and some iPads. So much that I had to downgrade to 8.4.1. Sure, it's just a ".0" release for now, but it gives a terrible first impression considering iOS 9 is supposed to improve the experience of iOS 8. Not even close. The only improvement I saw was the battery life.

I hope Apple makes some drastic improvements with iOS 9.1.
Rating: 9 Votes
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50 months ago
It seems to me that the public beta program hasn't proven to be very successful.
Rating: 7 Votes
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50 months ago
I believe in the point one syndrome… As a rule I try and wait for x.x.1 before I upgrade. There's the bleeding edge and then there's the BLEEDING EDGE. I have enough on my plate without worrying about my Apple devices f*cking up!
Rating: 5 Votes
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50 months ago

People amaze me I have updated 6 iPhones from 4s to 6 Plus and 4 iPad and iPad mini's and not and issue I bet all the people that have an issue there phone's are a mess from not updated apps to crazy apps not signed into things things turned off, I have seen it since the release I have helped people that don't update apps and there are no backups and then they just update the firmware and think there will be no issue when they don't do any regular Maintenance , then it's Apple fault. I bet they had a lot of issues before the upgrade but now we have something to blame it on, grow up and take care of your **** and stop blaming everyone else



Clearly you're a far superior human being that you're able to accomplish such feats of Apple upgrade greatness.

When are you expecting Apple's spaceship to whisk you away because you're way too good for earth?
Rating: 5 Votes
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50 months ago
You're sliding it wrong!

-Apple in response to slide-gate
Rating: 5 Votes
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50 months ago
What we're seeing if all posts in this thread are honest and accurate, is the continual decline of Apple software quality control. We are also witnessing Apple's Hype biting them in the behind.

While it's normal to have a few issues with a new release, the erratic results with some people experiencing issues and some not, and the degree of variation, is something that could be avoided if Apple did what Apple does best, and that's do the job right the first time.

When they focus Apple is excellent, when they just ship it... this is what happens. The Apple disciples will argue it's the size of the user base, or it's this or that. Apple is very lucky to have it's own cadre of supporters that push back vehemently, becoming truly combative in some cases all because they believe the company is so wonderful.

Years ago when Apple would release a new version of their computer OS, it wasn't perfect, but it certainly wasn't as sloppy as some of what they put out currently. Not only that it was not shipped with a boat load of Hype. Apple's the one that hypes everything to the hilt, if they didn't do that then customer expectations wouldn't be so high.
Rating: 5 Votes
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50 months ago
People amaze me I have updated 6 iPhones from 4s to 6 Plus and 4 iPad and iPad mini's and not and issue I bet all the people that have an issue there phone's are a mess from not updated apps to crazy apps not signed into things things turned off, I have seen it since the release I have helped people that don't update apps and there are no backups and then they just update the firmware and think there will be no issue when they don't do any regular Maintenance , then it's Apple fault. I bet they had a lot of issues before the upgrade but now we have something to blame it on, grow up and take care of your **** and stop blaming everyone else
Rating: 5 Votes
Avatar
50 months ago

People amaze me I have updated 6 iPhones from 4s to 6 Plus and 4 iPad and iPad mini's and not and issue I bet all the people that have an issue there phone's are a mess from not updated apps to crazy apps not signed into things things turned off, I have seen it since the release I have helped people that don't update apps and there are no backups and then they just update the firmware and think there will be no issue when they don't do any regular Maintenance , then it's Apple fault. I bet they had a lot of issues before the upgrade but now we have something to blame it on, grow up and take care of your **** and stop blaming everyone else

Certainly not my case at all. We have 3 people in our office with 9 devices total and the devices are maintained meticulously. Every single device we updated is now basically useless. We're in the process of downgrading everything to 8.4.1. As I type I'm on the phone with Apple support and the lady I'm speaking to told me she has taken countless calls today on this issue and that the "senior technicians" may have a solution tomorrow (Saturday) afternoon. They took my phone number and are giving me a follow-up call. Let's hope this is the case as this is certainly a horrible introduction to iOS9.
Rating: 4 Votes
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50 months ago
We need more guinea pigs.
Keep up the good work, fellows.
Rating: 3 Votes
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50 months ago
No issues for me with a 5s.
Rating: 2 Votes
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