iMessage and FaceTime Down for Some, No Estimate on Service Restoration Yet

Tuesday April 9, 2013 1:21 PM PDT by Jordan Golson
Systemstatus
iMessage and FaceTime are both offline for "some users", according to Apple's iCloud System Status page.

The outage began just after noon Pacific time today, and the company has not given any indication of when service will be restored. Affected users will see iMessages fail to send and FaceTime calls fail to connect.
94 comments


Top Rated Comments

(View all)
Avatar
coolfactor
71 months ago
Got a FaceTime multi-hour call going between Canada and Singapore right now. Working great, no problems. Maybe it's just the initial sign-in process that's broken, but established connnections aren't affected.

----------

People still use FaceTime ?


The video and audio quality, and connection handling is better than Skype.
Rating: 11 Votes
Avatar
itsjosephmartin
71 months ago
I feel like Maps should be in Orange until they get Maps to work better...
Rating: 9 Votes
Avatar
hortod1
71 months ago

Got a FaceTime multi-hour call going between Canada and Singapore right now. Working great, no problems. Maybe it's just the initial sign-in process that's broken, but established connnections aren't affected.

----------



The video and audio quality, and connection handling is better than Skype.


WAY better than Skype
Rating: 6 Votes
Avatar
timsutcliffe
71 months ago
Yup

People still use FaceTime ?


I imagine more and more people are using FaceTime all the time. It's pretty sweet.
Rating: 5 Votes
Avatar
mittencuh
71 months ago
Why on earth does it matter where you're at and what carrier you're on??
Rating: 2 Votes
Avatar
bozzykid
71 months ago

I find it amusing people saying "Down in ________"..... this [most likely] has nothing to do with your geographic location, but rather is a problem at Apple's centralized data centres.


Apple doesn't have a single centralized data center. It isn't uncommon for parts of Apple's datacenters to be working perfectly and not others, thus affecting only certain areas.
Rating: 2 Votes
Avatar
MarcusNuccio
71 months ago

I wonder if this has anything to do with my new iPhone 4S rebooting all by itself yesterday. It was like a quick boot then apple then ready in 20 seconds. Never seen that before.
Maybe the gov made apple put sw on our phones so to snoop. ? That required a reboot to install.


That wasn't a restart, that was a "respring". It can happen if your phone is jail broken and/or you have too many apps running/tabs open in safari/tumblr or other website with continuous scrolling and lots of gifs.
Rating: 1 Votes
Avatar
joedemax
71 months ago


The video and audio quality, and connection handling is better than Skype.


What?! Facetime's audio and video is no where near as good as that of Skype. I find Facetime's audio codec unlistenable for long periods of time.
Rating: 1 Votes
Avatar
cynics
71 months ago
I didn't realize it was down until I got 52 new messages all at once last night. I'm surprised they just "waited" instead of becoming SMS.

I don't like that I could miss and important message in an event like this.
Rating: 1 Votes
Avatar
92jlee
71 months ago

Strange. I even rebooted my test iPhone 5 after toggling in case that was a factor - perhaps you could try that too.


I've checked and you are right, thank you. I'm still learning.
Rating: 1 Votes
[ Read All Comments ]