Just about 24 hours ago, we began receiving the first reports of users having difficulties accessing their iCloud mail. Apple acknowledged the outage on its iCloud system status page relatively soon afterward, but noted that the issue only affected about 1% of customers.

icloud mail down 091212
Unfortunately for that small fraction of users, the issue has become a relatively major one, as their outage is now extending into a second day with Apple's regular system status updates providing no sign of improvement in holding steady at 1.1% of users being affected.

Apple has given no timeframe for a resolution of the issue beyond stating that "normal service will be restored ASAP", and an Apple spokesperson declined further comment upon being contacted by Macworld.

Top Rated Comments

tigres Avatar
111 months ago
For those defending apple herein, can you offer me a valid reason why I should not be pissed, appalled, or disgusted; as to why a simple email service has been out for me (and other users) for 27 hours? Believe it or not, many users have needs for Personal email today, 2012.

Case in point- we have a family wedding this weekend; and my wife is waiting for a dress to ship. Well, guess where her confirmation code was sent? For security, they now escalated the problem at the vendor to determine if she can get a new email to confirm her shipment- for some reason, she was sent an email on Tues to confirm; yet she did not get it and assumed all was well until she told me last eve she was not getting personal emails. My sons school is emailing me this week as we are setting up some events for the PTSA this Monday, now it a mad dash get everyone an alternative email addy. I for one do NOT like mixing my business emails with personal email addresses, ever.

All tied to MM/iCloud.

This is OK because it's apple, right?

My go-daddy email went offline on Monday (my website was not affected), but they acknowledged it; issued a statement, and it was back up (for me at least) in about 4 hours. I am not a huge fan of Go-daddy by any means; but this week has shown me who has a little wherewithal to at least issue some assistance or communication as to such a high service outage. I find over 1MM users being out kind of a high number at least.:rolleyes:

The iCloud/former MM status page is and always has been a worthless point of reference and nothing more. It's out, next update in 5 hours. It's out, next update in 3 hours....
Score: 9 Votes (Like | Disagree)
tigres Avatar
111 months ago
Wow, where did you find the time, after all that, to write such a long winded boring anecdotal story?

Nothing of value to add, noted...
Score: 6 Votes (Like | Disagree)
JBaker122586 Avatar
111 months ago
I am the 1%.
Score: 6 Votes (Like | Disagree)
NumberNine Avatar
111 months ago
"It just works"

Hahahaha
Score: 5 Votes (Like | Disagree)
rmwebs Avatar
111 months ago
Don't get all over dramatic here. It's just one feature of their iCloud service that's currently down. And it's not down for everyone. I'm patient and rational enough to understand that his kind of stuff happens and will wait for it to be resolved.

----------

Same goes for you too.

It would be over dramatic if it was the first, or maybe the second time this had happened. Or if it was indeed 'only' 1.1% of users. Even that in itself is a pretty big number. We're talking around 1.1 MILLION users without access to their email here. That's not really a valid case for '**** happens'.

Apple's had far too many problems with their iCloud/Me service. From painfully slow file transfers on the old iDisk platform (outside of the US you were lucky if you got 80kbps in/out) to several pretty well publicised outages over the last couple of years.

So no. I'm not dramatising anything - just stating fact: Apple has always sucked at keeping a reliable cloud platform working.


Interesting sidenote: It's not a cloud platform in the traditional sense at all - in fact its not even got a failover service. Apple use one location in California for the whole of iCloud. In comparison Gmail alone spans around 12+ datacenters across the globe.
Score: 5 Votes (Like | Disagree)
flopticalcube Avatar
111 months ago
Nothing of value to add, noted...
Empathy has never been one of the fanboys' traits.
Score: 4 Votes (Like | Disagree)

Top Stories

apple transfer google photos 1

Apple Launches Service for Transferring iCloud Photos and Videos to Google Photos

Wednesday March 3, 2021 12:04 pm PST by
Apple this week introduced a new service that's designed to make it quick and easy for iCloud users to transfer their stored photos and videos to Google Photos. As outlined in an Apple support document, you can go to Apple's privacy website and sign in to see the "Transfer a copy of your data" option. If you select this and go through all the steps, Apple will transfer your iCloud photos and ...
rosetta 2

Rosetta May Be Removed From M1 Macs in Some Regions on macOS 11.3

Tuesday March 2, 2021 5:20 pm PST by
Installing the upcoming macOS 11.3 software update on an M1 Mac may result in Rosetta 2 being removed in one or more regions around the world. In the third beta of macOS 11.3 seeded to developers for testing today, MacRumors contributor Steve Moser uncovered new strings in the beta's code indicating that "Rosetta will be removed upon installing this update." Another new string reads "Rosetta ...
Screen Shot 2021 03 03 at 11

MagSafe Charging Port for iPhone Appears in Apple Patent

Wednesday March 3, 2021 1:30 am PST by
In a newly granted patent, Apple envisions a type of connectivity port using an iteration of its magnetic MagSafe charger to charge an iPhone, potentially paving the way for a future without Lightning. Submitted to the United States Patent and Trademark Office on Tuesday (via Patently Apple), the patent outlines a three-pinned MagSafe charger, similar to the ones found in older MacBook...
Oled iPads and MackBook Pro

OLED 10.9-Inch iPad Rumored for Early 2022, 12.9-Inch iPad Pro and 16-Inch MacBook Pro Could Follow

Thursday March 4, 2021 8:37 pm PST by
Earlier today, DigiTimes shared a preview of an upcoming report claiming that Apple is working on both iPad and Mac notebook models with OLED displays that could launch starting in 2022. The full report from DigiTimes is now available, and it includes several new alleged details about Apple's plans. According to the report, the first of these devices to adopt an OLED display is likely to be...
OLED iPad Pro and MacBook Pro

iPad and MacBook Models With OLED Displays Rumored to Launch in 2022

Thursday March 4, 2021 8:19 am PST by
Apple plans to release new iPad and MacBook models with OLED displays in 2022, according to industry sources cited by Taiwanese supply chain publication DigiTimes. The information was shared in the site's paywalled "Before Going to Press" section, so there are no further details yet, but the full report should be released by tomorrow. Apple has gradually increased its adoption of OLED...
iPad mini pro feature

Sketchy Rumor Claims 'iPad Mini Pro' Launching in Second Half of 2021

Wednesday March 3, 2021 3:04 am PST by
Apple is expected to launch a sixth-generation iPad mini in the first half of 2021, possibly as soon as this March, based on long-standing rumors. However, a new rumor out of Asia that has gained traction in the last 24 hours suggests an "iPad mini Pro" will arrive in the second half of this year. According to a post on Korean blog Naver, whose rumor track record is unknown, the device...
maxresdefault

What's on Your iPhone Home Screen?

Thursday March 4, 2021 10:31 am PST by
Over on our YouTube channel, MacRumors videographer Dan has a new video up where he shares his Home Screen, wallpaper, and all of his current favorite widgets. Subscribe to the MacRumors YouTube channel for more videos. Check out Dan's video to see his setup, and then comment below and show us your own Home Screens. It's always fun to see other peoples' Home Screens, and with widgets and...
apple pencil 3 leak

New Apple Pencil Allegedly Leaks With Glossy Finish and Redesigned Tip

Wednesday March 3, 2021 6:17 am PST by
Images supposedly depicting a third-generation Apple Pencil have been shared on Twitter by the leaker known as "Mr. White." The purported new Apple Pencil appears to share a very similar design to the current, second-generation Apple Pencil, which is shorter than the previous version and charges inductively on the side of an iPad. The updated Apple Pencil appears to have a glossy...
apple watch ecg wrist

Apple Watch ECG Feature Gets Approved in Australia

Wednesday March 3, 2021 2:07 am PST by
The Australian government has approved ECG functionality on the Apple Watch, giving Apple the all-clear to launch the feature for Apple Watch users in the country, according to a regulatory document first spotted by The 8-Bit. Earlier last month, the Apple Watch's irregular heart rhythm notification received approval in Australia, although ECG did not. Irregular heart rhythm is a feature...
PIA23764 RoverNamePlateonMars web

NASA Mars Perseverance Rover Uses Same PowerPC Chipset Found in 1998 G3 iMac

Tuesday March 2, 2021 3:21 am PST by
NASA's Perseverance rover, which recently made history landing on the surface of Mars, is powered by the same processor used in an iMac more than 23 years old. Image Credit: NASA As reported by NewScientist (via Gizmodo), the rover includes the PowerPC 750 processor, the same chip used in the G3 iMac in 1998. The main chipset is the same; however, there are differences between the...