iTunes 8.2.1 Reportedly Breaks Palm Pre Syncing [Updated]
Earlier today, Apple released iTunes 8.2.1, describing the update only as providing "a number of important bug fixes and addresses an issue with verification of Apple devices." The notice regarding device verification has led to speculation that the update breaks the ability for the Palm Pre to sync directly with iTunes.
According to a posting at PreCentral and a report in our own forums, this is indeed the case, signaling the latest salvo in the ongoing dispute between Apple and Palm, which has hired a number of former Apple employees in recent years as it attempts to outdo the iPhone.
At least on this Mac, iTunes sync isn't working after the 8.2.1 update. We were wondering if this day would come after the back and forth between Apple and Palm on the issue. It's as-yet unclear exactly what method Apple is using to block Pre sync, but we suspect is wasn't easy. ...Which means we also suspect it might not be easy for Palm to turn it back on.
Update: Apple has officially confirmed that it has disabled the ability of devices pretending to be iPods to sync with iTunes.
"iTunes 8.2.1 is a free software update that provides a number of important bug fixes," says Apple spokeswoman Natalie Kerris. "It also disables devices falsely pretending to be iPods, including the Palm Pre. As we've said before, newer versions of Apple's iTunes software may no longer provide syncing functionality with unsupported digital media players."
Palm's response has been to encourage users to use iTunes 8.2 without upgrading to 8.2.1. Palm will apparently also consider other options for syncing music to the Pre.
Just got a statement from Palm spokeswoman Lynn Fox. "Palm's media sync works with iTunes 8.2. If Apple chooses to disable media sync in iTunes, it will be a direct blow to their users who will be deprived of a seamless synchronization experience. However, people will have options. They can stay with the iTunes version that works to sync their music on their Pre, they can transfer the music via USB, and there are other third-party applications we can consider."