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Retail Roundup: Apple to Release 'Concierge' iPhone Application? Nashua, NH Store Opening?

MacRumors has heard from several sources that Apple is preparing to launch a "Concierge" iPhone application targeted at customers of its retail stores. The application will reportedly provide many of the same functions available through the company's retail store online reservations system, allowing customers to schedule Genius Bar and One to One appointments from their mobile devices. Sources have also indicated that the application will allow users to keep tabs on their premium membership subscriptions offered by the company.

There is no word yet on when the application, which will presumably be free to download, is expected to appear in the App Store.

On a separate note, MacRumors has also heard that Apple will be opening a new retail store this weekend in the Pheasant Lane Mall in Nashua, New Hampshire, the company's second location in the state. Like the existing Salem, NH store, the Nashua store is located only a short drive from the Boston metropolitan area and is expected to draw heavily from cross-border shoppers looking to take advantage of New Hampshire's lack of state sales taxes.

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29 months ago
Seems like a good idea to me.
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29 months ago
OK, so how's that going to work? Are 50 million people going to launch the app and set up a "fake" appointment with a genius just to see how that app works? I feel bad for the geniuses at the Apple Store for the next few weeks.

Or maybe the app only works on their wif-fi while you're in the store. And if that is the case, what's the point? You're there already.
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29 months ago
Yay for the Nashua Store! I'm close enough to Salem, but even closer to Nashua. Any idea on timing?
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29 months ago
A web based system would be easier in my opinion.

And, wow! I am going to be in Nashua this christmas! Now I can get tax free apple gear!
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29 months ago
Excellent :(

Now I'll be an hour away from THREE Apple Stores now. Grrrrrrr.

Salem: Hour away
Maine: Hour away
Nashua: Hour away

Awesome :rolleyes:
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29 months ago
I think the app would benefit those stores where computers are hard to get hold of due to customers hogging them.

More so, this app will go perfectly with the iPod Touch's which retail staff are going to be given soon.
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29 months ago

OK, so how's that going to work? ....
Or maybe the app only works on their wif-fi while you're in the store. And if that is the case, what's the point? You're there already.


The point would be to not only make the iPhone/iPod touch more integrated into your experience at an Apple store, but to keep from having to use employee time to set up appointments, etc- especially during busy months!


Yeah- Nashua is only 1 hour away...Salem and Boston 2 hours- cuts my time in half!!!!!!

akadmon - As far as timing- it says this weekend in the original article!!
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29 months ago
I like the idea of a Concierge app. It will likely be easier than navigating through the retail site.
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29 months ago
Just what I need, another Apple store that is exactly the same distance as Salem, NH. (1 Hour Away)

Edit: Take that back. Nashua is 6 minutes closer! WooHoo.
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29 months ago

Excellent :(

Now I'll be an hour away from THREE Apple Stores now. Grrrrrrr.

Salem: Hour away (TAX FREE)
Maine: Hour away (5% sales tax) :(
Nashua: Hour away (TAX FREE)

Awesome :rolleyes:



There.....I narrowed it down for you! :D

-Kevin
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