Widespread iTunes and App Store Terms and Conditions Bug Preventing New Purchases and Downloads [Update: Resolved]

Users are reporting that a widespread issue with Apple's App Store is preventing new purchases from being made. When users attempt to make a purchase or redownload a previous purchase, they are asked to agree to updated Terms & Conditions.

When they accept, they are then asked to agree to them again and again. As a result, new purchases and downloads from iTunes in the Cloud cannot be made. The issue appears to be affecting all purchases from the App Store and iTunes store on both iOS and the Mac, as well as the Mac App Store and iTunes Match. It's also affecting the viewing of purchased items on the Apple TV.

Appstoretandc
We've reached out to Apple for comment, but until the issue is resolved many iOS users will be unable to purchase apps or media content.

Update: Commenters are reporting that the issue is not affecting international accounts. Users have successfully downloaded apps with Singapore, Hong Kong and New Zealand-based accounts.

Update: The issue appears to be fixed.

Popular Stories

new best buy blue

Best Buy's Memorial Day Sale Has Record Low Prices on iPads, MacBooks, and Much More

Friday May 24, 2024 7:12 am PDT by
Best Buy today kicked off its Memorial Day weekend sale, and it has some of the best prices we've tracked in weeks on iPads and MacBooks. Specifically, you'll find record low prices on the 5th generation iPad Air, iPad mini 6, M2 MacBook Air, and M3 MacBook Pro. Note: MacRumors is an affiliate partner with Best Buy. When you click a link and make a purchase, we may receive a small payment,...
macOS 15 Feature

macOS 15 System Settings to Get Design Overhaul

Thursday May 23, 2024 12:51 pm PDT by
With the macOS 15 update that is set to debut at WWDC in June, Apple plans to rearrange "menus and app UIs," according to a report from AppleInsider. The System Settings app, which was last updated with macOS Ventura, will get one of the biggest updates. With macOS Ventura, Apple renamed the System Preferences app to System Settings, introducing a design similar to the Settings app on the...
6chatgpt mac app

5 Reasons to Use OpenAI's ChatGPT App for Mac

Thursday May 23, 2024 6:07 am PDT by
On May 13, OpenAI during its Spring Update announced that it would be releasing a desktop ChatGPT app for the Mac in the "coming weeks," and said that ahead of a wider launch it had started rolling out the app to some ChatGPT Plus subscribers. Subscribe to the MacRumors YouTube channel for more videos. After testing the app for a few days, we thought it was worth sharing some reasons why...
iOS 17

Apple Sheds More Light on iOS 17.5 Bug That Resurfaced Deleted Photos

Friday May 24, 2024 2:36 am PDT by
Last week, some iPhone users reported that Apple's iOS 17.5 update had introduced a bug that caused old photos that were deleted to reappear in the Photos app. Apple quickly released an iOS 17.5.1 update to fix the issue, but for many users, its explanation of "database corruption" in the release notes was all too brief, and did little to allay concerns about the privacy of their data. Apple ...

Top Rated Comments

mavis Avatar
152 months ago
First scuffgate, then mapsgate, now appstoregate? Jeez, Apple.

Why does everything have to be a "-gate?"
Score: 21 Votes (Like | Disagree)
spercharged69 Avatar
152 months ago
First scuffgate, then mapsgate, now appstoregate? Jeez, Apple.
Score: 15 Votes (Like | Disagree)
spasticapple Avatar
152 months ago
It has to be due to them removing Ping.

Ping: "I'm not going out without a fight! If you're taking me down, I'm taking the whole store with me!"
Score: 7 Votes (Like | Disagree)
JS82712 Avatar
152 months ago
Hey apple, first you introduce a hideous interface to your app store, and now you plague it with server issues. :rolleyes:
Android/ winPhone is look a lot more attractive now.
Score: 7 Votes (Like | Disagree)
ugahairydawgs Avatar
152 months ago
Just try to count the number of screw-ups apple has had over the past two weeks with your fingers, and then you'd realize that you won't have enough. :rolleyes:

Maps and this.

Still got 8 to go.
Score: 6 Votes (Like | Disagree)
ugahairydawgs Avatar
152 months ago
I'm sure there will be endless hand wringing and gnashing of teeth over this on here. Bet some will even talk about switching to Android over it.

"I can't download my app!! Completely unacceptable!! Steve would have never stood for this!!"
Score: 6 Votes (Like | Disagree)