Widespread iTunes and App Store Terms and Conditions Bug Preventing New Purchases and Downloads [Update: Resolved]

Users are reporting that a widespread issue with Apple's App Store is preventing new purchases from being made. When users attempt to make a purchase or redownload a previous purchase, they are asked to agree to updated Terms & Conditions.

When they accept, they are then asked to agree to them again and again. As a result, new purchases and downloads from iTunes in the Cloud cannot be made. The issue appears to be affecting all purchases from the App Store and iTunes store on both iOS and the Mac, as well as the Mac App Store and iTunes Match. It's also affecting the viewing of purchased items on the Apple TV.

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We've reached out to Apple for comment, but until the issue is resolved many iOS users will be unable to purchase apps or media content.

Update: Commenters are reporting that the issue is not affecting international accounts. Users have successfully downloaded apps with Singapore, Hong Kong and New Zealand-based accounts.

Update: The issue appears to be fixed.

Top Rated Comments

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106 months ago

First scuffgate, then mapsgate, now appstoregate? Jeez, Apple.


Why does everything have to be a "-gate?"
Score: 21 Votes (Like | Disagree)
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106 months ago
First scuffgate, then mapsgate, now appstoregate? Jeez, Apple.
Score: 15 Votes (Like | Disagree)
Avatar
106 months ago
It has to be due to them removing Ping.

Ping: "I'm not going out without a fight! If you're taking me down, I'm taking the whole store with me!"
Score: 7 Votes (Like | Disagree)
Avatar
106 months ago
Hey apple, first you introduce a hideous interface to your app store, and now you plague it with server issues. :rolleyes:
Android/ winPhone is look a lot more attractive now.
Score: 7 Votes (Like | Disagree)
Avatar
106 months ago

Just try to count the number of screw-ups apple has had over the past two weeks with your fingers, and then you'd realize that you won't have enough. :rolleyes:


Maps and this.

Still got 8 to go.
Score: 6 Votes (Like | Disagree)
Avatar
106 months ago
I'm sure there will be endless hand wringing and gnashing of teeth over this on here. Bet some will even talk about switching to Android over it.

"I can't download my app!! Completely unacceptable!! Steve would have never stood for this!!"
Score: 6 Votes (Like | Disagree)

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