Apple Investigating 'Problem' With Podcasts App That Began April 29 [Now Resolved]

Good. The app wasn't great before. It's bareley usable garbage now.

For a company that was long known for its intuitive UI, I still find it bizarre that the Podcasts app is so bad. It always has been. It’s been tinkered with a lot, but it’s never ever been a good interface. And it’s just podcasts, for goodness sake… it should be bread n butter stuff for Apple’s iOS app team.

Not to worry, folks, for the Senior Advisor I spoke to assured me that Apple is on top of this issue. The only troubleshooting that can be done is a full erase and restore of iOS using a computer. Once the restore is complete, the device will need to be set-up as new. If that doesn't resolve the issue, it will need an RTA to Engineering. You'll need to collect logs, with mail logging enabled, and submit that to Engineering. Within 48 hours, Engineering will confirm that this is a duplicate issue. Apple will then instruct you that they will provide no further troubleshooting because Apple's Official Position on the Matter is to keep your devices up to date.

But seriously, it's nice to see Apple formally say this is a known issue. I just hope they disseminate this statement to Apple Support, so a bunch of customers aren't put through the unnecessary hassle of erasing and restoring iOS, which seems to be the SOP for every issue.

I got used to the Podcast app as it was before the latest "improvement". The organization is now non-intuitive. More importantly, some newly current podcasts are not identified until hours or even days after they have actually been released. I am now looking at other podcast apps.

My thoughts on Apple's Podcast app...

Has the app EVER not had problems?