iOS 8.0.1 Causing No Service, Touch ID Issues on iPhone 6/6 Plus, Apple Support Recommends iTunes Restore

Following the release of iOS 8.0.1 this morning, numerous of users found that their cellular service was disabled, reporting "No Service" messages after updating. Affected users also appear to be experiencing problems with Touch ID, which seems to be completely non-functional.

It appears that the issue is limited to users who have an iPhone 6 or an iPhone 6 Plus, but affected devices span several carriers, including AT&T, T-Mobile, Verizon, and Sprint in the United States. Rogers subscribers in Canada have reported issues, as have EE subscribers in the United Kingdom and Vodafone subscribers in Germany.

noservice
Restarting an iPhone 6 or 6 Plus does not fix cellular functionality, nor does attempting to use "Reset Network Settings," but some users have reported that restoring iOS 8.0.1 via iTunes or doing the initial install from iTunes fixes the cellular connection issues.

Apple support has also recommended restoring iOS 8.0.1 via iTunes to fix the problem, as noted on Twitter and the MacRumors forums.

Users with an iPhone 4s, 5, 5s, or 5c have reported no issues, so iOS 8.0.1 is likely safe for those who do not have an iPhone 6 or 6 Plus. iPad owners have also had no problems with the update.

Update: Apple has pulled iOS 8.0.1 from the Developer Center and it is also no longer available via an over-the-air download.

Update 2: Apple says that it is actively investigating reports of problems and has pulled iOS 8.0.1 in the meantime. The company also says that it will provide information as quickly as it can.

Update 3: It appears that option-clicking on an iOS 8 file in iTunes will allow users to fix the issue without a restore. iMore has outlined the process:

1. Download iOS 8 for iPhone 6 or iPhone 6 Plus
2. Option (Mac) or Control (Windows) click on Update.
3. Choose the iOS 8 firmware file you downloaded in step 1.
4. Let iTunes do its thing

Related Forum: iOS 8

Popular Stories

iOS 26

15 New Things Your iPhone Can Do in iOS 26.2

Friday December 5, 2025 9:40 am PST by
Apple is about to release iOS 26.2, the second major point update for iPhones since iOS 26 was rolled out in September, and there are at least 15 notable changes and improvements worth checking out. We've rounded them up below. Apple is expected to roll out iOS 26.2 to compatible devices sometime between December 8 and December 16. When the update drops, you can check Apple's servers for the ...
ios 18 to ios 26 upgrade

Apple Pushes iPhone Users Still on iOS 18 to Upgrade to iOS 26

Tuesday December 2, 2025 11:09 am PST by
Apple is encouraging iPhone users who are still running iOS 18 to upgrade to iOS 26 by making the iOS 26 software upgrade option more prominent. Since iOS 26 launched in September, it has been displayed as an optional upgrade at the bottom of the Software Update interface in the Settings app. iOS 18 has been the default operating system option, and users running iOS 18 have seen iOS 18...
iOS 26

Apple Seeds iOS 26.2 and iPadOS 26.2 Release Candidates to Developers and Public Beta Testers

Wednesday December 3, 2025 10:33 am PST by
Apple today seeded the release candidate versions of upcoming iOS 26.2 and iPadOS 26.2 updates to developers and public beta testers, with the software coming two weeks after Apple seeded the third betas. The release candidates represent the final versions of iOS 26.2 and iPadOS 26.2 that will be provided to the public if no further bugs are found during this final week of testing....
Photos App Icon Liquid Glass

John Gruber Shares Scathing Commentary About Apple's Departing Software Design Chief

Thursday December 4, 2025 9:30 am PST by
In a statement shared with Bloomberg on Wednesday, Apple confirmed that its software design chief Alan Dye will be leaving. Apple said Dye will be succeeded by Stephen Lemay, who has been a software designer at the company since 1999. Meta CEO Mark Zuckerberg announced that Dye will lead a new creative studio within the company's AR/VR division Reality Labs. On his blog Daring Fireball,...
Intel Inside iPhone Feature

Apple's Return to Intel Rumored to Extend to iPhone

Friday December 5, 2025 10:08 am PST by
Intel is expected to begin supplying some Mac and iPad chips in a few years, and the latest rumor claims the partnership might extend to the iPhone. In a research note with investment firm GF Securities this week, obtained by MacRumors, analyst Jeff Pu said he and his colleagues "now expect" Intel to reach a supply deal with Apple for at least some non-pro iPhone chips starting in 2028....
iOS 26

When Will Apple Release iOS 26.2?

Monday December 1, 2025 4:37 pm PST by
We're getting closer to the launch of the final major iOS update of the year, with Apple set to release iOS 26.2 in December. We've had three betas so far and are expecting a fourth beta or a release candidate this week, so a launch could follow as soon as next week. Past Launch Dates Apple's past iOS x.2 updates from the last few years have all happened right around the middle of the...
maxresdefault

iPhone Fold: Launch, Pricing, and What to Expect From Apple's Foldable

Monday December 1, 2025 3:00 am PST by
Apple is expected to launch a new foldable iPhone next year, based on multiple rumors and credible sources. The long-awaited device has been rumored for years now, but signs increasingly suggest that 2026 could indeed be the year that Apple releases its first foldable device. Subscribe to the MacRumors YouTube channel for more videos. Below, we've collated an updated set of key details that ...
ive and altman

Jony Ive's OpenAI Device Barred From Using 'io' Name

Friday December 5, 2025 6:22 am PST by
A U.S. appeals court has upheld a temporary restraining order that prevents OpenAI and Jony Ive's new hardware venture from using the name "io" for products similar to those planned by AI audio startup iyO, Bloomberg Law reports. iyO sued OpenAI earlier this year after the latter announced its partnership with Ive's new firm, arguing that OpenAI's planned "io" branding was too close to its...
iphone air camera

iPhone Air's Resale Value Has Dropped Dramatically, Data Shows

Thursday December 4, 2025 5:27 am PST by
The iPhone Air has recorded the steepest early resale value drop of any iPhone model in years, with new data showing that several configurations have lost almost 50% of their value within ten weeks of launch. According to a ten-week analysis published by SellCell, Apple's latest lineup is showing a pronounced split in resale performance between the iPhone 17 models and the iPhone Air....
iPhone 17 Pro Cosmic Orange

iPhone 17 Pro Lost a Camera Feature Pro Models Have Had Since 2020

Thursday December 4, 2025 5:18 am PST by
iPhone 17 Pro models, it turns out, can't take photos in Night mode when Portrait mode is selected in the Camera app – a capability that's been available on Apple's Pro devices since the iPhone 12 Pro in 2020. If you're an iPhone 17 Pro or iPhone 17 Pro Max owner, try it for yourself: Open the Camera app with Photo selected in the carousel, then cover the rear lenses with your hand to...

Top Rated Comments

sniffies Avatar
146 months ago
Updategate

Thanks, Obama!
Score: 90 Votes (Like | Disagree)
macduke Avatar
146 months ago
*Bricks 10 million new iPhones*

Next keynote: "We've bent a brick. This is only something that Apple can do."

/sarcasm I love Apple but yeah, this is unfortunate.
Score: 50 Votes (Like | Disagree)
carjakester Avatar
146 months ago
strike 2
Score: 46 Votes (Like | Disagree)
Crosscreek Avatar
146 months ago
What ever happened to it just works?
Score: 33 Votes (Like | Disagree)
AppleInTheMud Avatar
146 months ago
Love the fanboys... (Like me ;-) ) always saying. "Don't mug Apple. Errors happen for everyone"

Yeaaa... But slowly this is daily at Apple :-)

My iPhone 6Plus is now useless... My 5S works

"Hey Apple - You make a lot of BS lately. To much money to care?"
Score: 29 Votes (Like | Disagree)
ouimetnick Avatar
146 months ago
"We love making products that excite our customers. We care about our customers. Only Apple could make such amazing software and services."

-Tim Cook

//www.youtube.com/watch?v=A_rjrFTGKpM
Score: 22 Votes (Like | Disagree)