iOS 8.0.1 Causing No Service, Touch ID Issues on iPhone 6/6 Plus, Apple Support Recommends iTunes Restore

Following the release of iOS 8.0.1 this morning, numerous of users found that their cellular service was disabled, reporting "No Service" messages after updating. Affected users also appear to be experiencing problems with Touch ID, which seems to be completely non-functional.

It appears that the issue is limited to users who have an iPhone 6 or an iPhone 6 Plus, but affected devices span several carriers, including AT&T, T-Mobile, Verizon, and Sprint in the United States. Rogers subscribers in Canada have reported issues, as have EE subscribers in the United Kingdom and Vodafone subscribers in Germany.

noservice
Restarting an iPhone 6 or 6 Plus does not fix cellular functionality, nor does attempting to use "Reset Network Settings," but some users have reported that restoring iOS 8.0.1 via iTunes or doing the initial install from iTunes fixes the cellular connection issues.

Apple support has also recommended restoring iOS 8.0.1 via iTunes to fix the problem, as noted on Twitter and the MacRumors forums.

Users with an iPhone 4s, 5, 5s, or 5c have reported no issues, so iOS 8.0.1 is likely safe for those who do not have an iPhone 6 or 6 Plus. iPad owners have also had no problems with the update.

Update: Apple has pulled iOS 8.0.1 from the Developer Center and it is also no longer available via an over-the-air download.

Update 2: Apple says that it is actively investigating reports of problems and has pulled iOS 8.0.1 in the meantime. The company also says that it will provide information as quickly as it can.

Update 3: It appears that option-clicking on an iOS 8 file in iTunes will allow users to fix the issue without a restore. iMore has outlined the process:

1. Download iOS 8 for iPhone 6 or iPhone 6 Plus
2. Option (Mac) or Control (Windows) click on Update.
3. Choose the iOS 8 firmware file you downloaded in step 1.
4. Let iTunes do its thing

Related Forum: iOS 8

Popular Stories

airpods pro 3 purple

New, Higher End AirPods Pro Coming This Year

Tuesday January 20, 2026 9:05 am PST by
Apple is planning to debut a high-end secondary version of AirPods Pro 3 this year, sitting in the lineup alongside the current model, reports suggest. Back in September 2025, supply chain analyst Ming-Chi Kuo reported that Apple is planning to introduce a successor to the AirPods Pro 3 in 2026. This would be somewhat unusual since Apple normally waits around three years to make major...
smaller dynamic island iphone 18 pro Filip Vabrous%CC%8Cek

iPhone 18 Pro Leak: Smaller Dynamic Island, No Top-Left Camera Cutout

Tuesday January 20, 2026 2:34 am PST by
Over the last few months, rumors around the iPhone 18 Pro's front-panel design have been conflicted, with some supply-chain leaks pointing to under-display Face ID, reports suggesting a top-left hole-punch camera, and debate over whether the familiar Dynamic Island will shrink, shift, or disappear entirely. Today, Weibo-based leaker Instant Digital shared new details that appear to clarify the ...
Apple Logo Spotlight

Apple Expected to Unveil Five All-New Products This Year

Wednesday January 21, 2026 10:54 am PST by
In addition to updating many of its existing products, Apple is expected to unveil five all-new products this year, including a smart home hub, a Face ID doorbell, a MacBook with an A18 Pro chip, a foldable iPhone, and augmented reality glasses. Below, we have recapped rumored features for each product. Smart Home Hub Apple home hub (concept) Apple's long-rumored smart home hub should...
airtag prime day 2

Apple Developing AirTag-Sized AI Pin With Dual Cameras

Wednesday January 21, 2026 12:31 pm PST by
Apple is working on a small, wearable AI pin equipped with multiple cameras, a speaker, and microphones, reports The Information. If it actually launches, the AI pin will likely run the new Siri chatbot that Apple plans to unveil in iOS 27. The pin is said to be similar in size to an AirTag, with a thin, flat, circular disc shape. It has an aluminum and glass shell, and two cameras at the...
Liquid Glass App Store Feature

App Store and Apple TV Experiencing Outage

Tuesday January 20, 2026 4:36 pm PST by
Apple's App Store, iTunes Store, and Apple TV service are experiencing an outage at the current time, according to Apple's System Status page. Apple says that some users may be experiencing issues with the App Store and iTunes Store. Apple also says some users may be seeing intermittent issues with Apple TV. The Apple TV Channels feature is down too, and users may be unable to access some...

Top Rated Comments

sniffies Avatar
148 months ago
Updategate

Thanks, Obama!
Score: 90 Votes (Like | Disagree)
macduke Avatar
148 months ago
*Bricks 10 million new iPhones*

Next keynote: "We've bent a brick. This is only something that Apple can do."

/sarcasm I love Apple but yeah, this is unfortunate.
Score: 50 Votes (Like | Disagree)
carjakester Avatar
148 months ago
strike 2
Score: 46 Votes (Like | Disagree)
Crosscreek Avatar
148 months ago
What ever happened to it just works?
Score: 33 Votes (Like | Disagree)
AppleInTheMud Avatar
148 months ago
Love the fanboys... (Like me ;-) ) always saying. "Don't mug Apple. Errors happen for everyone"

Yeaaa... But slowly this is daily at Apple :-)

My iPhone 6Plus is now useless... My 5S works

"Hey Apple - You make a lot of BS lately. To much money to care?"
Score: 29 Votes (Like | Disagree)
ouimetnick Avatar
148 months ago
"We love making products that excite our customers. We care about our customers. Only Apple could make such amazing software and services."

-Tim Cook

//www.youtube.com/watch?v=A_rjrFTGKpM
Score: 22 Votes (Like | Disagree)