Apple Makes Changes to 'One to One' Program
Apple today deployed a series of changes to its 'One to One' program that provides personalized setup and training for Mac users. The $99/year program is now available only to users who have purchased a Mac directly from an Apple sales channel (retail store, online or phone), and is only available at the time of machine purchase. Memberships may be renewed twice for a total of three years of membership.
'One to One' offers initial setup for new Mac purchases, allowing customers to drop off their old machine (Mac or PC) and have Apple technicians transfer data, install software, and prepare their new Mac for use. The program also offers three basic options for training on the Mac: one-hour Personal Training Sessions in a one-on-one setting, Workshops in small group settings, and personalized web-based training.
If you prefer to learn face-to-face, Personal Training Sessions offer an uninterrupted hour with a Trainer. As experts in all things Apple, Trainers provide guidance, support, and creative inspiration. If you prefer a small group setting, exclusive One to One Workshops are a unique opportunity for you and a few other members to work with a Trainer on special interest topics.
You can also learn from anywhere, on your own schedule, using your One to One web page. Your personalized One to One page lets you access hundreds of tutorials, schedule and manage your appointments, and explore projects created by other members.
Finally, 'One to One' offers three-hour "Projects" blocks in which users can bring their own projects to an Apple Store and receive help as needed from Apple trainers.
Popular Stories
Following nearly two years of rumors about a fourth-generation iPhone SE, The Information today reported that Apple suppliers are finally planning to begin ramping up mass production of the device in October of this year. If accurate, that timeframe would mean that the next iPhone SE would not be announced alongside the iPhone 16 series in September, as expected. Instead, the report...
Key details about the overall specifications of the iPhone 17 lineup have been shared by the leaker known as "Ice Universe," clarifying several important aspects of next year's devices. Reports in recent months have converged in agreement that Apple will discontinue the "Plus" iPhone model in 2025 while introducing an all-new iPhone 17 "Slim" model as an even more high-end option sitting...
Apple supply chain analyst Ming-Chi Kuo today shared alleged specifications for a new ultra-thin iPhone 17 model rumored to launch next year. Kuo expects the device to be equipped with a 6.6-inch display with a current-size Dynamic Island, a standard A19 chip rather than an A19 Pro chip, a single rear camera, and an Apple-designed 5G chip. He also expects the device to have a...
Apple typically releases its new iPhone series around mid-September, which means we are about two months out from the launch of the iPhone 16. Like the iPhone 15 series, this year's lineup is expected to stick with four models – iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max – although there are plenty of design differences and new features to take into account. To bring ...
Apple’s iCloud Private Relay service is down for some users, according to Apple’s System Status page. Apple says that the iCloud Private Relay service may be slow or unavailable. The outage started at 2:34 p.m. Eastern Time, but it does not appear to be affecting all iCloud users. Some impacted users are unable to browse the web without turning iCloud Private Relay off, while others are...
