Multiple iPhone 12 Users Report Sudden Drops in 5G and LTE Cellular Coverage

Since Apple launched the iPhone 12 in October, an increasing number of users of the new smartphone have been reporting persistent drops in cellular coverage.

iphone 12 5g
Multiple reports of dropped 5G and LTE connectivity have appeared on Reddit, on Apple's support forums, and on the MacRumors forums, with many people suffering issues when walking or in transit and some seeing the same problem when stationary.

Several users report suddenly losing all reception bars and seeing a "no service" message on their ‌iPhone‌ 12, despite being in an area of network coverage and seeing no connectivity issues on other devices, and iOS version doesn't seem to be a factor.

Several users have been in touch with Apple technical support or their operator, and there's some suggestion that the issue may be related to how the ‌iPhone‌ 12 switches between cellular towers. Affected iPhones reportedly pass all of Apple's diagnostic tests, while toggling Airplane mode on and off seems to correct the lost signal reception for some, but not all users.

‌iPhone‌ 12 users in various countries have relayed their experience with the problem, and it doesn't appear to be related to any one network carrier, with reports from users across Verizon, AT&T, and T-Mobile. Verizon is said to be aware of the issue.

Have you seen similar sudden dropped connections on your ‌iPhone‌ 12 for no apparent reason? Let us know in the comments below.

(Thanks, Wesley!)

Related Forum: iPhone

Popular Stories

Apple Watch Ultra 2 Complications

Apple Watch Ultra 3 Just Weeks Away: Eight Reasons to Upgrade

Wednesday August 20, 2025 6:44 am PDT by
We're only weeks away from Apple's annual iPhone event – rumored to take place on September 9 – and along with the new iPhone 17 series, we're going to get a new version of the Apple Watch Ultra for the first time since 2023. By the time the Ultra 3 is unveiled, it will have been two years since the previous model arrived. The intervening period has left plenty of room for enhancements,...
apple wallet drivers license feature iPhone 15 pro

iPhone Driver's Licenses in Apple Wallet Now Available in 10 U.S. States

Wednesday August 20, 2025 12:00 pm PDT by
In select U.S. states, residents can add their driver's license or state ID to the Wallet app on the iPhone and Apple Watch, providing a convenient and contactless way to display proof of identity or age at select airports and businesses, and in select apps. This week, Apple announced the 10th U.S. state that has implemented the feature: Montana. Below, we have recapped key details about...
airpods pro 2 green

Apple Releases New Beta Firmware for AirPods Pro 2 and AirPods 4

Tuesday August 19, 2025 11:25 am PDT by
Apple today provided developers with updated beta firmware for the AirPods Pro 2 and AirPods 4, allowing them to test the new AirPods features in iOS 26, iPadOS 26, and macOS Tahoe. The firmware is only available to developers at the current time, and a device running iOS 26, iPadOS 26, or macOS 26 is required to install the update. The firmware has a build number of 8A5343a, up from 8A5324b. ...
TechWoven

Apple Rumored to Launch 'TechWoven' Cases for iPhone 17 With 'Crossbody Strap' Option

Wednesday August 20, 2025 8:21 am PDT by
Apple is planning to launch a new "TechWoven" line of cases for the iPhone 17 series, according to a leaker known as "Majin Bu." Two years ago, Apple stopped selling leather iPhone cases, as part of the company's efforts to reduce its carbon emissions. As an alternative, Apple introduced a new "FineWoven" line of fabric iPhone cases made from 68% post-consumer recycled content, but they were ...
iPhone 17 Pro on Desk Centered 1

iPhone 17 Pro Launching Next Month With These 12 New Features

Wednesday August 20, 2025 1:23 pm PDT by
Apple's iPhone 17 Pro and iPhone 17 Pro Max should be unveiled in a few more weeks, and there are plenty of rumors about the devices. Below, we recap key changes rumored for the iPhone 17 Pro models: Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone 16 Pro models have a titanium frame, and the iPhone X through iPhone 14 Pro...
iPhone 17 Pro Dark Blue and Orange

When Is iPhone 17 Coming Out?

Wednesday August 20, 2025 5:00 am PDT by
Apple's iPhone 17 series is expected to debut in September 2025. This release follows Apple's recent trend of introducing new iPhone models annually in the fall. To unveil the iPhone 17, iPhone 17 Air, iPhone 17 Pro, and iPhone 17 Pro Max, Apple is expected to hold its annual iPhone announcement event during the week of September 8, 2025, with September 9 or 10 emerging as the most likely...
Generic iOS 18

iOS 18.6.2 Update Coming Soon for iPhones

Tuesday August 19, 2025 9:29 am PDT by
Apple's software engineers are testing iOS 18.6.2, according to the MacRumors visitor logs, which have been a reliable indicator of upcoming iOS versions. Yesterday, an anonymous source with a proven track record said iOS 18.6.2 was incoming, but the update was not present in our logs at that time. Last year, the same anonymous source claimed that iOS 17.5.2 was in the pipeline, but Apple ...
bug security vulnerability issue fix larry

Update Now: iOS 18.6.2 and macOS Sequoia 15.6.1 Fix Actively Exploited Vulnerability

Wednesday August 20, 2025 10:58 am PDT by
Apple today released new iOS 18.6.2, iPadOS 18.6.2, and macOS Sequoia 15.6.1 updates, and the software addresses a security vulnerability that is known to have been actively exploited. According to Apple's security support documents, memory corruption could result from devices that were sent a malicious image file. Apple says that it is aware of a report that the issue "may have been...

Top Rated Comments

gpat Avatar
62 months ago
iPhone 4 lovers liked this phone for the design. Now they have another reason.
Score: 28 Votes (Like | Disagree)
farewelwilliams Avatar
62 months ago
inb4 "you're holding it wrong"
Score: 19 Votes (Like | Disagree)
javisan Avatar
62 months ago
Hey Macrumors, more than multiple users are also reporting receiving iPhones 12s (all 4) with yellow tinted screens. Please report on that.
Score: 18 Votes (Like | Disagree)
otternonsense Avatar
62 months ago

7 people can’t handle their iPhone, if they even have one, must be a disaster! You’ve got to be kidding me. I’ve had great 5G coverage from day 1.
One person has had a great experience, so everyone else's is invalidated. Right?
Score: 14 Votes (Like | Disagree)
Renho Avatar
62 months ago

I get that every year there are issues, and I get the old saying about first gen Apple anything, in this case something related to the 5G perhaps, but between this and the other issues I’m reading about, my gf and I are holding off for the 13.

I know, I know, there are plenty of users who are just fine, but......
But then the 13 will have something wrong as well. Lol
Score: 13 Votes (Like | Disagree)
Narcaz Avatar
62 months ago
Same problem here in germany. Call drops with both major carriers o2 and telekom in a dual sim setup. Annoying as hell.
Score: 11 Votes (Like | Disagree)