Multiple iPhone 12 Users Report Sudden Drops in 5G and LTE Cellular Coverage - MacRumors
Skip to Content

Multiple iPhone 12 Users Report Sudden Drops in 5G and LTE Cellular Coverage

Since Apple launched the iPhone 12 in October, an increasing number of users of the new smartphone have been reporting persistent drops in cellular coverage.

iphone 12 5g
Multiple reports of dropped 5G and LTE connectivity have appeared on Reddit, on Apple's support forums, and on the MacRumors forums, with many people suffering issues when walking or in transit and some seeing the same problem when stationary.

Several users report suddenly losing all reception bars and seeing a "no service" message on their iPhone 12, despite being in an area of network coverage and seeing no connectivity issues on other devices, and iOS version doesn't seem to be a factor.

Several users have been in touch with Apple technical support or their operator, and there's some suggestion that the issue may be related to how the iPhone 12 switches between cellular towers. Affected iPhones reportedly pass all of Apple's diagnostic tests, while toggling Airplane mode on and off seems to correct the lost signal reception for some, but not all users.

iPhone 12 users in various countries have relayed their experience with the problem, and it doesn't appear to be related to any one network carrier, with reports from users across Verizon, AT&T, and T-Mobile. Verizon is said to be aware of the issue.

Have you seen similar sudden dropped connections on your iPhone 12 for no apparent reason? Let us know in the comments below.

(Thanks, Wesley!)

Related Forum: iPhone

Popular Stories

Apple Watch Ultra 2 Black Titanium

New Apple Watch Series 12 and Apple Watch Ultra 4 Features Revealed

Sunday August 30, 2026 7:54 am PDT by
Bloomberg's Mark Gurman today further outlined what to expect from the Apple Watch Series 12 and Apple Watch Ultra 4 set to be unveiled on September 9. While it was initially rumored that Touch ID may be coming to the Apple Watch this year, Gurman reiterated that he does not expect the Series 12 or Ultra 4 to have any major design changes compared to the current Series 11 and Ultra 3 models. ...
Mac mini vs Studio Feature Sans Text 1

Apple Caught Off Guard by AI Demand for Mac Mini and Mac Studio

Sunday August 30, 2026 8:52 am PDT by
Apple's unusually timed announcement of new Mac mini and Mac Studio models this week was driven by unexpectedly strong enterprise appetite for AI hardware, according to The Information. Apple normally releases new Mac models in the autumn, closer to October or November, making this week's announcement unusually early, falling just before the anticipated arrival of new iPhone models. The...
Apple Surprise Shine

Apple Event: Six New Products to Expect on September 9

Thursday August 27, 2026 8:00 am PDT by
Apple has announced that it will be holding an event on Wednesday, September 9 at 10 a.m. Pacific Time, with the company widely expected to unveil the iPhone 18 Pro, iPhone 18 Pro Max, its first-ever foldable iPhone, and more. Other products expected to be announced at the event include an Apple Watch Series 12 with a ceramic case option, an Apple Watch Ultra 4, AirPods 5 with and without...

Top Rated Comments

75 months ago
iPhone 4 lovers liked this phone for the design. Now they have another reason.
Score: 28 Votes (Like | Disagree)
75 months ago
inb4 "you're holding it wrong"
Score: 19 Votes (Like | Disagree)
75 months ago
Hey Macrumors, more than multiple users are also reporting receiving iPhones 12s (all 4) with yellow tinted screens. Please report on that.
Score: 18 Votes (Like | Disagree)
otternonsense Avatar
75 months ago

7 people can’t handle their iPhone, if they even have one, must be a disaster! You’ve got to be kidding me. I’ve had great 5G coverage from day 1.
One person has had a great experience, so everyone else's is invalidated. Right?
Score: 14 Votes (Like | Disagree)
Renho Avatar
75 months ago

I get that every year there are issues, and I get the old saying about first gen Apple anything, in this case something related to the 5G perhaps, but between this and the other issues I’m reading about, my gf and I are holding off for the 13.

I know, I know, there are plenty of users who are just fine, but......
But then the 13 will have something wrong as well. Lol
Score: 13 Votes (Like | Disagree)
Mutepointer Avatar
75 months ago

Of course there will be, but maybe the 5G will be improved?
The Article also mentions LTE, so it’s not just a 5G issue. The root cause is apple; it’s ever lasting greed for profits are making their own products rubbish.
Score: 11 Votes (Like | Disagree)