Multiple iPhone 12 Users Report Sudden Drops in 5G and LTE Cellular Coverage
Since Apple launched the iPhone 12 in October, an increasing number of users of the new smartphone have been reporting persistent drops in cellular coverage.

Multiple reports of dropped 5G and LTE connectivity have appeared on Reddit, on Apple's support forums, and on the MacRumors forums, with many people suffering issues when walking or in transit and some seeing the same problem when stationary.
Several users report suddenly losing all reception bars and seeing a "no service" message on their iPhone 12, despite being in an area of network coverage and seeing no connectivity issues on other devices, and iOS version doesn't seem to be a factor.
Several users have been in touch with Apple technical support or their operator, and there's some suggestion that the issue may be related to how the iPhone 12 switches between cellular towers. Affected iPhones reportedly pass all of Apple's diagnostic tests, while toggling Airplane mode on and off seems to correct the lost signal reception for some, but not all users.
iPhone 12 users in various countries have relayed their experience with the problem, and it doesn't appear to be related to any one network carrier, with reports from users across Verizon, AT&T, and T-Mobile. Verizon is said to be aware of the issue.
Have you seen similar sudden dropped connections on your iPhone 12 for no apparent reason? Let us know in the comments below.
(Thanks, Wesley!)
Popular Stories
Apple today confirmed to Reuters that it has acquired Q.ai, an Israeli startup that is working on artificial intelligence technology for audio.
Apple paid close to $2 billion for Q.ai, according to sources cited by the Financial Times. That would make this Apple's second-biggest acquisition ever, after it paid $3 billion for the popular headphone and audio brand Beats in 2014.
Q.ai has...
Apple today introduced its first two physical products of 2026: a second-generation AirTag and the Black Unity Connection Braided Solo Loop for the Apple Watch.
Read our coverage of each announcement to learn more:Apple Unveils New AirTag With Longer Range, Louder Speaker, and More
Apple Introduces New Black Unity Apple Watch BandBoth the new AirTag and the Black Unity Connection Braided...
Alongside iOS 26.2.1, Apple today released an updated version of iOS 12 for devices that are still running that operating system update, eight years after the software was first released.
iOS 12.5.8 is available for the iPhone 5s and the iPhone 6, meaning Apple is continuing to support these devices for 13 and 12 years after launch, respectively. The iPhone 5s came out in September 2013,...
Update: Apple Creator Studio is now available.
Apple Creator Studio launches this Wednesday, January 28. The all-in-one subscription provides access to the Final Cut Pro, Logic Pro, Pixelmator Pro, Motion, Compressor, and MainStage apps, with U.S. pricing set at $12.99 per month or $129 per year.
A subscription to Apple Creator Studio also unlocks "intelligent features" and "premium...
On an earnings call with equity analysts today, Apple CEO Tim Cook responded to fast-rising RAM and SSD storage chip prices in the supply chain.
Prices for RAM and NAND storage chips are surging lately due to high demand from companies building out AI servers, resulting in supply constraints.
Cook said that rising memory chip prices had a "minimal impact" on Apple's gross margin in the...