Apple Recalling Verizon iPad 2 Orders in Transit? [Updated] - MacRumors
Skip to Content

Apple Recalling Verizon iPad 2 Orders in Transit? [Updated]

ipad 2 wifi 3g signal
Yesterday, we began to hear word that Apple had intercepted certain iPad 2 orders while in transit, with FedEx tracking having shown the orders nearly reaching their destination before being updated with a "package returned to shipper notice". 9 to 5 Mac received similar information and discovered that the issue is affecting quite a few orders, although seemingly limited to Verizon models.

According to one Apple retail store employee, the company's stores have also been provided with a list of serial numbers of Verizon iPads that are to be pulled from inventory and returned to Apple, suggesting that the issue is not in fact limited to engraved units.

Apple has given all the stores a list of serial numbers to scan, if it's a match we were told to set aside and ship back to Apple, these are only for Verizon ipads. This was to be done on Monday and continue to scan all shipments thru June 11. I had over one hundred to send back.

Based on updated information, it appears that the issue may be a malfunction causing Verizon iPad 2s that have had cellular service activated to be unable to bring up account information for viewing and editing.

Customers calling FedEx and Apple to inquire about their order statuses are apparently being given conflicting information, although the overall picture does seem to be that Apple has pulled the order mid-shipment and is sending out replacements. The reason for the withdrawal of Verizon iPad 2 units is unknown at this time, although it seems reasonable to speculate that Apple has identified a bad batch of units containing some sort of defect.

Some affected customers have reported requesting and receiving credits or free accessories from Apple as compensation for the delays in receiving orders due to the issue, although it is unclear whether this is a specific company policy in place regarding the issue or simply customer service representatives acting at their own discretion within general policy guidelines.

Update: An Apple Store employee has informed us that the issue stems from Verizon having accidentally duplicated Mobile Equipment Identifiers (MEIDs), issuing on the bad batch MEIDs that had been previously used on other Verizon iPads. When users with iPads carrying duplicate MEIDs attempt to set up cellular data accounts, the system sees their devices as having already been set up.

Related Roundup: iPad
Tag: Verizon
Buyer's Guide: iPad (Don't Buy)
Related Forum: iPad

Popular Stories

iPhone Handoff Feature

Verizon Will Charge $10 a Month for iPhone Handoff

Friday October 16, 2026 4:37 pm PDT by
Verizon plans to charge customers $10 per month for the iPhone Handoff feature that Apple added in iOS 27. iPhone Handoff allows one phone number to be shared across two separate iPhones. Pricing was included in Verizon's iPhone Duo announcement today, with the carrier confirming iPhone Handoff will work with the iPhone Duo and the iPhone 18 Pro models. Verizon will support iPhone Handoff,...
ipad peach

Apple Code Confirms iPad 12 Specs: A19, 8GB RAM, N1, C1X Modem

Friday September 25, 2026 10:12 am PDT by
The next low-cost iPad will be equipped with an A19 chip, C1X modem, N1 networking chip, and 8GB RAM, according to details found in Apple's code by MacRumors contributor Aaron Perris. We've heard some of these same specifications in prior rumors, so this is more of a confirmation than a new leak. The iPad 11 has an A16 chip, so the upgrade to the A19 in the 12th-generation iPad will bring a...
ipad 10th gen blue

iPad Could Get Significantly Thinner Bezels, Leaker Says

Monday October 5, 2026 8:39 am PDT by
The iPad is set to gain significantly narrower borders around its display, according to the leaker known as "Instant Digital" on Weibo. The post gives no model or timeline; it could refer to the entry-level iPad or to Apple's tablet lineup in general. Refreshes of the entry-level iPad, iPad mini, iPad Air, and iPad Pro are in the pipeline. The next iPad mini is already rumored to gain OLED and ...

Top Rated Comments

201 months ago
Did they ride along the delivery trucks on horses with masks on? Wild west style?
Score: 10 Votes (Like | Disagree)
Small White Car Avatar
201 months ago

Some affected customers have reported requesting and receiving credits or free accessories from Apple as compensation for the delays in receiving orders due to the issue,

Here's a deal for you: Wait for a new one or we can give you the broken one today.

Go ahead, it's your choice!
Score: 6 Votes (Like | Disagree)
201 months ago
Just proof yet again that AT&T is still superior! ;)
Nope. Just a proof that Apple has no experience in releasing more than one model of anything.


Verizon has done nothing but embarrass Apple. First, they crippled the iPhone (no data/voice multitasking) and now they cause a huge financial and customer satisfaction mess with this iPad screw-up.
Being ridiculous, aren't you? Apple knew all well that by design CDMA does not allow for concurrent voice/data transmission and yet they begged Verizon to accept iPhone (after Droids started killing it). I hope it was sarcasm.
Score: 4 Votes (Like | Disagree)
201 months ago
Your post shows that you have no reading comprehension skills to speak of. This is not on Apple but rather a screw up at Foxconn where they reused CDMA network identifiers in a batch which had previously already been used.

With this logic Apple will never be at fault because they produce absolutely nothing by themselves nowadays.
Score: 3 Votes (Like | Disagree)
kdarling Avatar
201 months ago
The issue is that a few Verizon iPads have been given the same meim number, so as a preventive measure all iPads are being scanned. It's no big deal so stop stressing.

The issue is that when trying to activate you cant because the number has already been used. And as there is no sim card to switch out only option is new unit.

Another SIM wouldn't help even if it was a GSM model. A SIM contains just network customer info, something that's programmed remotely with CDMA.

The problem is with the mobile identity code burned into the radio chip. Whether it's GSM or CDMA, duplicates will cause trouble.

Edit: oops. I see Nermal already pointed this out.
Score: 2 Votes (Like | Disagree)
Chupa Chupa Avatar
201 months ago
There are more VZW ipads sitting in the local stores around me that a recall would not effect them.

In the local Target's and Walmarts, there clogging the shelves cause no one wants them . Everyone's waiting for LTE from Verizon in this area.


AT&T dominates

It doesn't seem to me that the VZW version is undesirable b/c of lack of LTE as the ATT is 3G too. However, what was a turn off for me with the VZW version is that the 3G service is limited to the the U.S. where as I can take my ATT version almost anywhere in the world, buy a relatively inexpensive prepaid SIM card on arrival and have data at my beck and call.
Score: 2 Votes (Like | Disagree)
Latest Stories
Apple Closes French Stores Ahead of Further Protests
Apple Closes French Stores Ahead of Further Protests
5 hours ago
Apple Pushes Back on DOJ Request for More Evidence
Apple Pushes Back on DOJ Request for More Evidence
6 hours ago
The iPhone Duo Can Be a Tiny Mac, a Toaster, and a Nintendo DS
The iPhone Duo Can Be a Tiny Mac, a Toaster, and a Nintendo DS
11 hours ago
Using an Apple Pencil With the iPhone Duo: What to Know
Using an Apple Pencil With the iPhone Duo: What to Know
13 hours ago
Apple Store Pickup for iPhone Duo Starting to Resume But Very Limited
Apple Store Pickup for iPhone Duo Starting to Resume But Very Limited
14 hours ago
iPhone Duo Jailbroken on Launch Day
iPhone Duo Jailbroken on Launch Day
14 hours ago
Apple Seeds Updated watchOS 27.2 Release Candidate
Apple Seeds Updated watchOS 27.2 Release Candidate
15 hours ago
Apple Store in UK Reopens With New Design on iPhone Duo Launch Day
Apple Store in UK Reopens With New Design on iPhone Duo Launch Day
15 hours ago
Crackgate? iPhone Duo Owners Report Screens Breaking Along the Hinge
Crackgate? iPhone Duo Owners Report Screens Breaking Along the Hinge
16 hours ago
iPhone Duo Brings Back Long Lines at Apple Stores
iPhone Duo Brings Back Long Lines at Apple Stores
16 hours ago
The MacRumors Show: iPhone Duo Arrives, Touchscreen MacBooks Next
The MacRumors Show: iPhone Duo Arrives, Touchscreen MacBooks Next
18 hours ago
Apple Released iOS 27.1 for iPhone Duo Only
Apple Released iOS 27.1 for iPhone Duo Only
18 hours ago
iPhone Duo: Open Two Apps Side by Side and Lock Them As an App Pair
iPhone Duo: Open Two Apps Side by Side and Lock Them As an App Pair
19 hours ago
iPhone Duo Launches With Carrier and Accessory Discounts Available
iPhone Duo Launches With Carrier and Accessory Discounts Available
19 hours ago
Apple Music Has a Hidden iPod You Can Play With
Apple Music Has a Hidden iPod You Can Play With
20 hours ago
iPhone Duo Says 'Hello' to You Personally
iPhone Duo Says 'Hello' to You Personally
21 hours ago
iPhone Duo: How to Skip the Swipe Up After Touch ID
iPhone Duo: How to Skip the Swipe Up After Touch ID
21 hours ago
Where to Buy iPhone Duo Today: Stores, Pickup, and Wait Times
Where to Buy iPhone Duo Today: Stores, Pickup, and Wait Times
23 hours ago
MacBook Neo Helps Apple Outpace Rivals as Market Declines
MacBook Neo Helps Apple Outpace Rivals as Market Declines
1 day ago
Happy 25th Anniversary, iPod
Happy 25th Anniversary, iPod
1 day ago
iPhone Duo Demand Reportedly Exceeds Apple's Expectations
iPhone Duo Demand Reportedly Exceeds Apple's Expectations
1 day ago
iPhone Duo Launch Begins as First Orders Reach Customers
iPhone Duo Launch Begins as First Orders Reach Customers
2 days ago
1Password for Agents Keeps Your Passwords Hidden From AI
1Password for Agents Keeps Your Passwords Hidden From AI
2 days ago
iPhone Duo 24 Hours Later: Your Questions Answered
iPhone Duo 24 Hours Later: Your Questions Answered
2 days ago
Apple's iWork Apps Get 'Intelligent Assistant' and iPhone Duo Support
Apple's iWork Apps Get 'Intelligent Assistant' and iPhone Duo Support
2 days ago
Apple is Apparently Considering a Slightly Larger iPhone Duo
Apple is Apparently Considering a Slightly Larger iPhone Duo
2 days ago
Giant iPhone Duo Displays Coming to Four Apple Stores
Giant iPhone Duo Displays Coming to Four Apple Stores
2 days ago
Apple Pulls Keynote, Pages and Numbers From App Store [Update: Back]
Apple Pulls Keynote, Pages and Numbers From App Store [Update: Back]
2 days ago
Apple Updates More Apps With iPhone Duo Support
Apple Updates More Apps With iPhone Duo Support
2 days ago
Apple Will Label Apps 'Made for iPhone Duo' in App Store
Apple Will Label Apps 'Made for iPhone Duo' in App Store
2 days ago