Telstra


'Telstra' Articles

iOS 10 Carrier Updates Causing Issues for T-Mobile Users in U.S., Telstra Users in Australia

The combination of upgrading to iOS 10 and installing the latest carrier updates appears to be causing issues for some T-Mobile and Telstra customers in the United States and Australia respectively, crowdsourced information suggests. A number of T-Mobile and MetroPCS customers claim that once their iPhone loses service temporarily, the device is unable to reestablish a cellular connection unless it is fully restarted or network settings are reset. The issue appears to have started after the latest 25.1 carrier update on iPhones running iOS 10. MacRumors reader GCHASE1995:Anyone on T-Mobile that has done the carrier update to 25.1, have you been getting no service? I can't get service at all. I can get it, if I reset network settings. Then if I lose service I can't get it back.Reddit user Hitokill:I am in the same boat as many others. If I can stay connected to the LTE network the 25.1 update is fine. However, I work in a building with certain areas that have no coverage. Once I walk in those areas and lose signal, then walk to an area where I normally have full bars I can't get it back on no matter what I do (hard reset, Airplane Mode, etc...) The only fix I found was going into settings and Reset Network Settings. Totally sucks but that is basically what I have to do. T-Mobile rep said he did something on his end too, but didn't fix the issue when it came back.Meanwhile, several Telstra customers in Australia report that Visual Voicemail no longer works after updating to iOS 10 and installing the latest carrier update. "I have no indication that a voicemail has

Telstra Joins T-Mobile in Offering Data-Free Apple Music

Australia's largest carrier Telstra has announced that all of its Go Mobile plans now include data-free Apple Music streaming as of this week, enabling customers to listen to songs and albums without tapping into their monthly data allowance. Telstra's FairPlay policy regarding unreasonable usage applies. In tandem, it continues to offer free six-month Apple Music subscriptions to new customers. Telstra also now includes a three-month subscription to popular streaming services Netflix, Stan, and Presto on select mobile plans. Additionally, all plans include a free 200GB OneDrive cloud storage subscription, free and unlimited Telstra Air hotspot data, and a NRL and AFL 2016 Footy Season Pass. Many carriers offer free subscriptions to services like Apple Music or Spotify to attract new customers. Telstra became the first carrier to gift Apple Music with a mobile plan when it offered a 12-month subscription for free last August. German carrier Deutsche Telekom is similarly planning to offer new customers six months of Apple Music service for free starting in September, according to a recent report. When the six-month Apple Music subscription ends, Telstra will automatically charge customers $11.99 per month until the plan is canceled, but data-free streaming will continue. The carrier has posted an Apple Music FAQ with more information about the offer, including how to sign

Telstra Giving Away Free 12-Month Trial of Apple Music with Go Plans

Australia's largest mobile carrier today announced that it would give away a free 12-month trial of Apple Music with a 12 or 24 month Go Mobile plan on iPhone 6 or 6 Plus. The deal marks the first time the new music service will be given away with a mobile plan. Additionally, the carrier's notes on the promotion indicate that the service will use carrier billing. When users sign up and agree to the terms and conditions Apple Music's payment will be paid via the Telstra rather than Apple directly. This means that users have to renew or cancel their trial through their carrier bill. Last week, T-Mobile announced that it would add Apple Music to its Music Unlimited service, allowing Simple Choice customers to listen to the streaming music service without the cellular data counting against their 4G LTE data plan. Unlike the Telstra deal, users are not given a free trial to the service by