Apple retail

Apple has more than 500 retail locations all around the world. In its stores, Apple sells standard Apple products along with a wide range of accessories, both first and third-party.

Apple hosts "Today" sessions at its stores to teach customers how to better use their Apple products, and the company also offers in-store repairs and support at the "Genius Grove."

The Apple retail tag covers everything from new retail developments to unique products that Apple offers.

'Apple retail' Articles

iPhone XS Series Models Now $100 Cheaper at Apple Retail Stores

Following its iPhone 11 series announcements on Tuesday evening, Apple has shaved $100 off the price of its remaining retail stock of previous generation iPhone XS and iPhone XS Max models. Brick-and-mortar Apple stores are now offering iPhone XS models with 64GB, 256GB, and 512GB storage for $899, $1,049, and $1,249, respectively. The larger iPhone XS Max now starts at $999 for the 64GB model, rising to $1,149 for 256GB storage, and $1,349 for the 512GB capacity. The iPhone XS and iPhone XS Max are no longer listed on Apple's online store, having been superseded by the new iPhone 11 Pro and iPhone 11 Pro Max, which are set to launch on September 20. Out of Apple's 2018 iPhone lineup, only the iPhone XR is still available to order online, alongside its successor, the iPhone 11, which also launches September 20. Pre-orders for the all-new models begin on September

Apple on iPhone Battery Locking Issue: We Want to Make Sure Battery Replacement is Done Properly

Last week, iPhone repair site iFixit highlighted a new iPhone feature described as a "dormant software lock" designed to prevent customers who get unauthorized battery repairs from seeing the battery health of their devices. On an iPhone XS, XS Max, or iPhone XR, getting a repair from a non-Apple authorized source results in a message that says "Unable to verify this iPhone has a genuine battery," with the iPhone refusing to display battery health information. Apple today provided a statement on the issue to iMore, confirming that it did indeed introduce "a new feature" last year that brings up the aforementioned message when a non-authorized battery repair is made, with the aim of protecting customers from "damaged, poor quality, or used batteries."We take the safety of our customers very seriously and want to make sure any battery replacement is done properly. There are now over 1,800 Apple authorized service providers across the United States so our customers have even more convenient access to quality repairs. Last year we introduced a new feature to notify customers if we were unable to verify that a new, genuine battery was installed by a certified technician following Apple repair processes. This information is there to help protect our customers from damaged, poor quality, or used batteries which can lead to safety or performance issues. This notification does not impact the customer's ability to use the phone after an unauthorized repair.On an iPhone XR, XS, or XS Max that has a battery replaced outside of an Apple Store or an Apple

Apple Updates Retail Jobs Site to Highlight Creative Employees Who Bring Outside Passions to Their Roles

Apple has updated its jobs website with a new page detailing jobs at its retail stores, focusing on how workers can bring outside passions into positions like the Creative Pro, Specialist, and Technical Specialist. For each role, Apple has highlighted a few people who work at its retail locations, accompanied by short videos related to the work each person does at their Apple store. The page is mainly focused on ways that workers can bring passions that they have in their daily lives to roles at Apple retail. For example, one section focuses on a woman named Sujin, who is a photographer outside of Apple, and uses her skills to help teach various photography-related Today at Apple sessions as an Expert. "Apple really brings out the best in people" Sujin said, "And I want to give back to the community that uses these devices every single day." There are also a few musicians who have found work at Apple retail. Chris is a Creative Pro for Apple, while Santa is a Specialist, and both workers help customers create music using Macs and iOS devices. The last section highlights an artist named Harriet who guides customers through live art demonstrations on an iPad. At the bottom of the page Apple has more detailed explanations for its full-time and part-time roles, and provides links to find open positions near you. Of course, this is just a small slice of the overall Apple jobs website, which also provides information about Apple's internal teams structure, more information on retail work, and internships for undergrads and grad students. (Thanks,

Apple Announces 'Up Next Live' Concerts for its Retail Stores, Featuring Artists Like Khalid and Lewis Capaldi

Apple today announced a new series of live concerts that will be held in retail locations around the world this summer, under a new initiative called "Up Next Live." All of the artists playing concerts are alumni of Apple Music's Up Next program, which highlights up-and-coming musicians. For Up Next Live, this includes Khalid, Bad Bunny, Jessie Reyez, King Princess, Lewis Capaldi, Daniel Caesar, and Ashley McBryde (via MacGeneration). The concerts will be held at places including Apple Union Square in San Francisco, Apple Champs-Élysés in Paris, Apple Carnegie Library in Washington, D.C., and Apple Michigan Avenue in Chicago. The event kicks off with Bad Bunny's performance at Apple Piazza Liberty on July 9, and then one concert will be held each week through Khalid's performance in Washington, D.C. on August 23. This summer, seven of music’s brightest rising stars will play intimate after‑hours concerts at seven marquee Apple Store locations around the world. All of the artists are alumni of Apple Music’s Up Next program; some are on the brink of massive success, while others have already achieved it. Either way, you’ll never see them perform like this again. To get into each concert, you'll have to be 16 years of age or older, and register for tickets on Apple's website. Tickets will be free but are subject to a random draw; those who win will gain one ticket for themselves and one for a guest. All ticket registration closes on July 3, so those interested should check out Apple's ticketing site

Apple to Open Second Singapore Store at Jewel Changi Airport on July 13

Apple has announced that its second Singapore store is set to open at Jewel Changi Airport on Saturday, July 13 at 10.00 a.m. Photo: Apple The store has a prime location in Jewel, a new nature-themed entertainment and retail complex on the landside of Changi Airport, which is Singapore's main airport. Linked to three of its passenger terminals, Jewel features more than 280 shops across five stories, and boasts as its centerpiece the world's tallest indoor waterfall – the 40-meter-tall Rain Vortex – cascading from a vaulted glass roof and surrounded by terraced gardens. No other information, such the size of the Jewel store, has been provided by Apple. However, the company did reveal to Singapore-based The Straits Times that some brand new programming will be developed exclusively for visitors to the new Jewel store, such as The Magic of Jewel Changi Airport Photo Walk. This photo walk is said to be around 500m and will allow attendees to explore Jewel's attractions, such as its modern architecture, indoor gardens and its 40m waterfall. Attendees will learn how take photos or videos of these attractions using an iPhone or iPad. View this post on Instagram Get ready for a new destination to ignite your passion and creativity. Apple Jewel Changi Airport opens on 13 July at 10am. A post shared by Jewel Changi Airport (@jewelchangiairport) on Jun 27, 2019 at 7:08pm PDT Apple is said to be close to opening another new store in the country, at the Marina Bay Sands resort next to Singapore's central business district. The dome-shaped store will

Apple Retail Stores Now Selling One Drop Blood Glucose Monitor

A selection of Apple retail locations are now selling the One Drop Blood Glucose Monitor, reports CNBC. The One Drop Blood Glucose Monitor is designed to give people with diabetes a way to track blood sugar through the Health app. Apple has long offered One Drop glucose monitoring products through its online store, but has recently transitioned to offering them up in some retail locations as part of what CNBC calls an expanded focus on the health space. The introduction of OneDrop is a prime example of how Apple is breaking into the health space by selling consumer-oriented products and integrating the data from them in its Health app, making the iPhone and Apple Watch hubs for people's personal health.Apple CEO Tim Cook has said multiple times that he believes one of Apple's major contributions to the world will be in the health space. "Apple's most important contribution to mankind has been in health," he said earlier this year. Available for $70, the FDA-approved One Drop includes a Bluetooth-enabled blood glucose meter, a chrome lancing device, test strips, and a carrying case. The blood glucose monitor can read results in approximately five seconds, transmitting the information to the One Drop app and the Apple Health app. A limited number of Apple Stores are carrying the One Drop at the current time, but availability is going to expand to most Apple retail stores across the United States in

Apple Xinyi A13 Taipei Store Previewed Ahead of Official Opening This Saturday [Updated]

Update: Apple has now shared photos of the store's grand opening in a press release. Apple's second retail store in Taiwan opens on Saturday, June 15, and today the company shared additional details of the kind of experience customers can expect when they enter Apple Xinyi A13. Located in Taipei's bustling Xinyi District on an tree-lined open-air plaza, the new store features signature Apple architecture not seen in Taiwan before, including a two-story, free-standing pavilion design with a carbon fiber reinforced roof, similar to Apple's Chicago, Illinois store. Entering through doors of the floor-to-ceiling glass facade, visitors will find the usual mix of Apple products and services on offer between the two stone pillars, and will be able to receive personalized technical support on their devices in Taiwan's first Genius Grove, under a comfortable canopy of trees. Visitors can also descend the two marble staircases to discover the store's underground video-wall equipped Forum space, where artist-led Today at Apple sessions will be hosted on a daily basis for the first time in Taiwan. These will include sessions on art and design, photography, video, music, coding, app development and more. The adjacent Xinyi A13 shopping mall is still being constructed by the Far Eastern Group but is expected to open in September, which will also allow visitors to enter the Apple store at basement level. Apple says over half of the 155 team members at Apple Xinyi A13 come from stores across the region and collectively speak more than 10 languages. The

Taiwan's Second Apple Retail Store Opening Soon in Xinyi District of Taipei

Apple has begun promoting the opening of its second retail store in Taiwan. Located right outside Taipei's Xinyi A13 shopping mall on a tree-lined plaza, the standalone construction had promotional graphics installed on its temporary hoarding overnight. The logo on display is a play on the word "Taipei" in Mandarin, with the Apple logo inserted into the first character. The slogan on the facade says "Creativity starts here, Apple Xinyi A13." From the outside, the building appears to be a single-story design, but likely conceals interior staircases leading down to an underground floor, with a thin carbon fiber roof held up by two stone pillars and a curved floor-to-ceiling glass facade, which would give it an affinity with Apple's existing store in Chicago, Illinois. The adjacent Xinyi A13 shopping mall is still being constructed by the Far Eastern Group but is expected to open in September, so there's a chance the new Apple store will open to the public around the same time. The new store is within 15 minutes' walking distance of Apple's first Taiwan store at Taipei 101 shopping mall in the Xinyi district, which opened in July 2017. Apple has reportedly confirmed that the opening of the new store won't affect the operation of Apple Taipei 101. (Thanks, Andrew!)

Angela Ahrendts Departing Apple in April, Deirdre O'Brien to Oversee Retail and People

Apple's retail chief, Angela Ahrendts is set to leave Apple in April after spending five years at the company, Apple announced today. Deirdre O'Brien, Apple's current "Vice President of People," is set to take Ahrendts' place. O'Brien will be taking on new responsibilities for Apple's retail and online stores in her expanded role as Senior Vice President of Retail and People, reporting directly to Apple CEO Tim Cook. That's not quite the same role that Ahrendts currently holds as Apple's Senior Vice President of Retail. O'Brien will focus on the connection between the customer and the people, and the processes that serve them. In her new role as retail leader, she will also lead the People team and will oversee all People-related functions, including talent development and Apple University, recruiting, employee relations and experience, business partnership, benefits, compensation, and inclusion and diversity. "At Apple, we believe our soul is our people, and Deirdre understands the qualities and strengths of our team better than anyone," said Tim Cook, Apple's CEO. "For more than three decades, she has helped keep Apple focused on serving customers and enriching lives. She's an exceptional leader and she's been a vital partner to our retail teams around the world since the very beginning. I am thrilled to work alongside Deirdre in her new role, and I know our 70,000 retail employees will be, too." In a statement, O'Brien said that she is looking forward to working with Apple's retail teams moving forward. "People come to Apple to do the best

Angela Ahrendts Discusses Apple's Experiential Retail Strategy in New Interview

In a new interview with Vogue Business this week, Apple retail chief Angela Ahrendts has talked about Apple's approach to "experiential" retail. Namely, Ahrendts discussed Apple's ongoing expansion of Today at Apple sessions, which transform the company's retail stores into communal spaces for classes, how-to sessions, photo tours, and more. The interview took place near Carnegie Library in Washington, D.C., where Apple's next major retail store will open soon. Ahrendts explained that the location will become a community hub for the area, including field trips for local schools and off-site walking tours of the nearby sites in Washington, D.C., teaching attendees how to capture the best photos on iPhone or sketch landmarks on iPad. Ahrendts remarked that Apple's goal is to continue the vision for retail that began with Apple co-founder Steve Jobs. “Steve told the teams when he opened retail 18 years ago, ‘Your job is not to sell, your job is to enrich their lives and always through the lens of education.’” “I think as humans we still need gathering places,” Ahrendts says. “And when you are serving digital natives, the thing they long for more than anything is human connection. Eye contact.” To manage an employee network of 70,000 people, each retail worker starts their day using an app called Hello, including briefings on important matters for the day with videos from Ahrendts and her team. There's also a partner app, Loop, that acts as an internal social network for staff members. The retail chief said this internal communication between Apple and its

Exclusive Insta360 ONE X Camera Bundle Now Available From Apple

Insta360's recently released Insta360 ONE X is available as a bundle from the Apple online store as of today. Launched in October, the Insta360 ONE X is a 360 degree camera that's a followup to the original Insta360 ONE, which has also been available from the Apple online store and is the only 360 degree camera that Apple offers. Compared to the Insta360 ONE, the Insta360 ONE X features a revamped body and an upgraded 5.7K camera able to capture higher-quality photos and videos with improved image stabilization. The Apple-exclusive Insta360 ONE X bundle includes the camera itself, a multi-function Bullet Time Handle that allows for unique video tricks and serves as a tripod, a Selfie Stick that gets edited out in post-processing, two batteries, and a protective carrying pouch. Along with expanding to Apple Stores, the Insta360 ONE X is also receiving a software update that adds an HDR video mode and integrated support for uploading content to Google Maps Street View. The new HDR mode is designed to provide video that looks natural and vibrant, with accurate highlights and low lights in every direction. The Insta360 ONE X Camera Bundle can be purchased from Apple.com for

Apple Retail Stores Around the World Now Featuring Red Logos for World AIDS Day

In honor of World AIDS Day, which takes place on December 1, Apple has started turning the Apple Store logos at many of its retail locations around the world red. Apple CEO Tim Cook shared some photos of the red logos on Twitter this afternoon. Apple stores around the world are turning red to honor #WorldAIDSDay. Together, we can achieve an AIDS-free generation. pic.twitter.com/rdySNTAWdn— Tim Cook (@tim_cook) November 30, 2018 Apple marketing chief Greg Joswiak earlier this week said that Apple plans to turn the logos at 125 stores red, with another 400 stores set to feature red decals over their Apple logos. The red coloring is meant to raise awareness for the global fight against AIDS. Apple plans to promote World AIDS Day in its retail locations over the course of the next week. From Saturday, December 1 to Friday, December 7, $1 of every Apple Pay purchase made at an Apple Store, through the Apple Store app, or on the Apple website will be donated to (RED), the charity Apple has worked with for years. (RED) focuses on putting an end to AIDS in Africa through money given to The Global Fund. Yesterday, Apple said it has raised $200 million for (RED) through the exclusive (PRODUCT)RED merchandise that it sells. When Apple customers purchase a (PRODUCT)RED device or accessory, a portion of the proceeds is donated to

Apple Launching Free 'Hour of Code' Sessions at Apple Retail Stores Starting December 1

Apple today announced that its annual Hour of Code event is set to take place from December 1 to December 14 at all of its retail locations around the world. Apple customers can register for thousands of free Hour of Code sessions starting today. Hour of Code sessions are available for customers of all ages, with Kids Hour sessions available for aspiring coders aged six to 12. Children will be able to explore coding using robots, while participants over 12 years of age will be able to attend sessions that use Swift Playgrounds and the iPad to learn coding concepts. Signups for the Hour of Code sessions at Apple retail stores are available through the Today at Apple section of each retail store website. Educators are able to host coding sessions in their own classrooms using Swift Playgrounds and Apple's new Hour of Code Facilitator Guide. Apple is also introducing Swift Coding Club, a new program dedicated to teaching coding with Swift outside of the classroom. Students and mentors can access a new Swift Coding Club kit that provides students aged 8 and older with the ability to create apps and explore coding using Swift Playgrounds and App Development with Swift. Along with the Swift Coding Club, Apple today is announcing the launch of an upcoming AP Computer Science Principles course syllabus and curriculum to let high school students earn Advanced Placement college credit when learning App Development with Swift. App Development with Swift certification is also available to students, with certification exams offered via Certiport Authorized

Apple Previews New Champs-Élysées Store in Paris, Opening This Sunday

Apple today officially announced its latest retail store, Apple Champs-Élysées in Paris, located on one of the French city's most iconic streets. The store opens on Sunday and will replace the nearby Apple Carrousel du Louvre, which permanently closed in October. The store occupies a Haussmann-era apartment building, featuring what Apple is calling its "grandest" Forum dedicated to free Today at Apple sessions, which focus on photography, music, coding, and design. In the first week, Apple Champs-Élysées will host sessions with popular musicians, filmmakers, animators and more. "The energy in Paris is electric and it will be one of our premier cities for Today at Apple," said Angela Ahrendts, Apple's senior vice president of Retail. "I hope that everyone who visits Apple Champs-Élysées will be inspired to unlock their creative curiosity and learn something new."Apple has restored the facade and entryway, and extended the Burgundy stone from the exterior throughout the building. Meanwhile on the upper levels, French oak parquet floors detail the interconnected spaces of the Parisian apartment. "Working within a historic Parisian building is a great responsibility and a phenomenal opportunity," said Jony Ive, Apple's chief design officer. "Our first priority was to honor the history of the building, while thoughtfully updating it to create spaces both grand and intimate. The carefully interweaving layers are warm and light filled, celebrating the timeless spirit of the city."Environmental concerns have also played a part in the architectural design at Apple

Apple's Extended Holiday Return Policy Begins Today, Return Deadline Set for January 8, 2019

Apple today announced that its annual extended holiday return policy begins today in the United States and several other countries around the world. Under the policy, eligible products purchased between November 14, 2018 and December 25, 2018 can be returned until January 8, 2019 in the United States, Canada, Australia, United Kingdom, and select other regions. You can return something ordered online or purchased in store, and Apple's policy states that the items can be sent back to Apple for free through the mail or dropped off at any Apple Store. In countries like Japan and Spain, the policy is slightly different and extends from November 14, 2018 to January 6, 2019, with a return deadline of January 20, 2019 in these regions. In all regions, items excluded from the return policy include Apple or iTunes gift cards. Otherwise, most products can be returned, including iPhone, iPad, Mac, Apple Watch, Apple TV, and more. The devices can be opened and used prior to being returned, but they must be undamaged and in their original packaging. As with any holiday purchase, make sure you keep your receipts when buying on Apple.com or in an Apple retail store, to ensure that your purchase falls within the timeframe of the extended holiday return policy. If you bought something from Apple prior to today, it will fall under Apple's typical 14-day return

Apple Shares New Photos of Its First Thai Retail Store, Opening Saturday in Bangkok

Apple has shared new photos of Apple Iconsiam, its first retail store in Thailand, due to open in Bangkok on the shores of the Chao Phraya on Saturday, November 10 at 10 a.m. local time. Sitting alongside storied sites and cultural landmarks, the store connects the new mixed-use Iconsiam Center to an outdoor roof terrace. Apple says the clean, trapezoidal lines and glass surfaces were designed "to accentuate the surrounding natural beauty while creating an open, airy atmosphere effacing boundaries between interior and exterior." The sweeping glass facades of the store look out to the river and the city, with customers able to ascend to the roof garden, where they can appreciate local art, participate in a Today at Apple photo or sketch walk, and enjoy iconic views of Bangkok. "Bangkok is a cultural and economic destination for the entire region and home to millions of passionate Apple customers," said Angela Ahrendts, Apple's senior vice president of Retail. "We are thrilled to introduce our Thai customers to Today at Apple, our full line of products, our phenomenal employees, and the service and support that are loved by customers around the world."More than 100 employees will be ready to welcome customers to Apple Iconsiam on Saturday at 10 a.m. As it has done with other stores, Apple is celebrating its first Thai store with special artwork and Today at Apple sessions, which customers can sign up for at apple.com/today.

Apple Shibuya Store in Tokyo to Re-Open October 26

Apple has announced the reopening of its Shibuya retail store in Tokyo on Friday, October 26 – the same day as the launch of iPhone XR – following renovation that began almost a year ago. The Shibuya store opens its doors again on the same date as Apple's Covent Garden retail location in London, although the Japan store has been out of action for significantly longer. During the near 11 months of renovation work, the medium-sized store is likely to have undergone significant remodeling to bring it in line with SVP Angela Ahrendts' objective to increase and modernize Apple's retail presence in the country, which is currently home to nine Apple stores. Back in March, Ahrendts announced a five-year plan for Japan, which aims to boost and significantly increase the company's presence with "extensive modernization" and significant investment. The Shibuya store has been around since 2005, but Apple opened a new store in Shinjuku, Tokyo, in April and another in Kyoto in August, after teasing the opening of more retail locations in the country. (Via Storeteller.de)

Proposed Apple Store Location in Australia Gets Temporary Heritage Protection

Apple's plans for its first flagship store in Australia have been dealt another blow, with The Age reporting that the proposed location in Melbourne has won Heritage Protection status until late 2018. The Victorian branch of Australia's National Trust is said to have nominated Federation Square for protection earlier this month, shortly after Apple submitted revised blueprints for the planned store on July 19. Apple's revised Federation Square design The Heritage Protection status means no work on the square can take place until December 21, 2018 without explicit permission from the National Trust. With Apple not hoping to start construction until next year, the date on its own isn't a problem, but the move by Heritage Victoria suggests that permanent protection is the final goal. The construction of the new store would require the demolition of the well-known Yarra building, which has infuriated Melbourne residents and led to major protests suggesting the public space should not be given over to a corporation. In February, Melbourne's City Council backed a motion to lobby for a new store design, and Apple's revised plan was positively received by the Federation Square leadership, but it looks as if public community groups have yet to be convinced. "The interim protection order allows us to take stock and think about what makes Fed Square truly special," said Citizens for Melbourne president Tania Davidge, speaking to The Age. "Hopefully, after eight months of discussion behind closed doors, Victorians will now have the opportunity to have a say about the

Lander's New 'Torrey' ThermoLine Heat and Cold Resistant iPhone Cases Now Available Exclusively From Apple

Apple retail stores and the online Apple Store are now offering an iPhone case from Lander that's designed to be used in extreme weather conditions, protecting the iPhone from both hot and cold with an insulated lining. The new Torrey Case , available for all of Apple's recent iPhones, is equipped with a layer of ThermoLine, which regulates and insulates against harsh temperatures. Apple's iPhones list an operating temperature of 32°F to 95° F and can become non-functional in temperatures outside of those parameters, rendering a device inoperable or less functional in extremely hot or extremely cold weather. In cold weather, the screen can become unresponsive and the iPhone can shut off when the battery inside drops to a certain temperature, and in hot weather, the processor can overheat leading to the same issues. The ThermoLine interior of Lander's Torrey Case has been tested to help protect the iPhone against the effects of climates ranging from 0°F to 120°F. We were able to go hands-on with the new Torrey Case ahead of its launch, and while we couldn't adequately test its thermal capabilities here in balmy Northern California, we can speak to its design. The ThermoLine lining inside of the case is built into the back, with the rest of the accessory constructed from a flexible TPU material that also offers protection from drops and damage. The case wraps all the way around the iPhone and covers up the volume and side buttons, while leaving the mute switch, Lightning port, and speakers uncovered. There's also a camera cutout, and a raised lip

Apple Previews New Piazza Liberty Store, Opening Thursday in Milan

Apple today premiered this week's opening of Apple Piazza Liberty in the center of Milan, Italy. Set to open its doors on Thursday, the retail location features a dramatic glass fountain that serves as the entrance to the store and a backdrop to the large outdoor amphitheater. The piazza, clad in Beola Grigia, a stone used throughout Milan, will be open to the public 24 hours a day and will host special events year-round amongst 14 Gleditsia Sunburst trees planted in the area. "There's no better expression of our vision for Apple stores serving as modern-day gathering places than Apple Piazza Liberty," said Angela Ahrendts, Apple's senior vice president of Retail. "In a city with such rich history of art, entertainment and creativity, it's an honor to establish a space where anyone can be inspired to learn, create and connect with their neighbors."Apple Piazza Liberty will host a variety of Today at Apple sessions, taking in photography, filmmaking, music creation, coding, design and more. This September, Apple Piazza Liberty will also host a special month-long Milan Series, where 21 local artists will share their visions for the creative future of Milan, as previewed on a special Apple.com web page. There will be live music in the location's amphitheater on the opening night by musician LIM, a "crazy self-portraits" session with Olimpia Zagnoli on July 27, a photographic laboratory with Piotr Niepsuj on July 28, and a "draw the summer" class on July 29. "To work within one of Italy's historic piazzas is both a great responsibility and wonderful challenge,"