PSA: Make Sure to Cancel Apple News+ If You Signed Up for a Free Trial After Apple's March 25 Event and Don't Want to be Charged
If you're not happy with Apple News+ and want to avoid the fee, make sure to cancel today. Here's how:
- Open up the Apple News app.
- On iPad, scroll to the bottom of the side bar. On iPhone, tap the "Following" tab.
- Choose "Manage Subscriptions."
- Tap on "Cancel Free Trial."
An estimated 200,000 people signed up for Apple News+ during the first 48 hours after the service launched, which is more users than Texture had at its peak, but it's not clear how many subscribers will continue to use the service now that free trials are beginning to end.
Apple News+ has been criticized for its confusing layout, lack of clear controls for managing and accessing magazines, poor customization and recommendations, inability to delete downloaded magazines, outdated PDF interface for some magazines, and nearly unreadable content on iPhone and Mac for magazines that aren't digitally optimized.
As for news, what many people may be subscribing for, it's also a bit limited. You can access all of the content from The Wall Street Journal, for example, but Apple is only highlighting a selection of general interest news stories, and to find anything else, you have to search. Apple News+ also only retains three days of archived content.
Aside from The Los Angeles Times and The Wall Street Journal, no other newspapers, such as The New York Times and The Washington Post, have agreed to join Apple News+, making it of limited interest to those who don't read magazines. Newspapers have refused to join because Apple takes 50 percent of the revenue from an Apple News+ subscription, splitting the rest between publishers based on how much time is spent on their content.
Canceled my Apple News+ trial before they started charging me tomorrow. Not enough content of interest to me, and the whole user experience is just mind-bogglingly bad. Here’s hoping they get it figured out at some point.— Eric Slivka (@eslivka) April 24, 2019
Former Texture users have also expressed displeasure with Apple News+ because the interface is not as streamlined or as easy to use as Texture, there's no Android app, and there's a limited collection of back issues. Texture is shutting down at the end of May.
So sad to report I will cancel my Apple News+ subscription after the trial period. It's just not nearly as good as Texture. Why would I want to read an excerpted version of the New Yorker? I've always been a huge Apple fan (duh), but this product is a stinker. (Nav stinks, too.)— Eric Suesz (@supereric) April 22, 2019
There are customers who enjoy magazines and those who are subscribers to The Wall Street Journal who are satisfied with the experience, but for many, Apple needs to make improvements to make Apple News+ feel more finished, less confusing, and more polished.