Apple Halts All Sales From Online Store in Russia [Updated]

Apple today confirmed that it has stopped all product sales from its online website in Russia, which means customers in Russia can no longer purchase Macs, iPhones, iPads, and other Apple devices. Attempting to make a purchase from the Russia store results in a "delivery unavailable" result when trying to add a product to the online cart.

russia online store
Sales have been halted following a plea last week from Ukrainian vice prime minister Mykhailo Fedorov, who wrote a letter to Apple CEO Tim Cook asking Apple to stop device sales and to block App Store access in Russia.

I appeal to you and I am sure you will not only hear, but also do everything possible to protect Ukraine, Europe, and finally, the entire democratic world from bloody authoritarian aggression - to stop suppling Apple services and products to the Russian Federation, including blocking access to App Store!

We are sure that such actions will motivate youth and active population of Russia to proactively stop the disgraceful military aggression.

Apple said in a statement that it has also stopped all exports into the sales channel in the country and disabled traffic and live incidents in Apple Maps in Ukraine as a safety and precautionary measure for Ukrainian citizens.

We are deeply concerned about the Russian invasion of Ukraine and stand with all of the people who are suffering as a result of the violence. We are supporting humanitarian efforts, providing aid for the unfolding refugee crisis, and doing all we can to support our teams in the region.

We have taken a number of actions in response to the invasion. We have paused all product sales in Russia. Last week, we stopped all exports into our sales channel in the country. Apple Pay and other services have been limited. RT News and Sputnik News are no longer available for download from the App Store outside Russia. And we have disabled both traffic and live incidents in Apple Maps in Ukraine as a safety and precautionary measure for Ukrainian citizens. We will continue to evaluate the situation and are in communication with the relevant governments on the actions we are taking. We join all those around the world who are calling for peace.

Cook explained the same info in a letter sent out to employees, and provided information on how Apple employees can donate. Apple will be matching all donations at a rate of 2:1 for eligible organizations, retroactive for donations made since February 25.

I wanted to take a moment to address the ongoing crisis in Ukraine.

I know I speak for everyone at Apple in expressing our concern for all of those affected by the violence. With each new image of families fleeing their homes and brave citizens fighting for their lives, we see how important it is for people around the world to come together to advance the cause of peace.

Apple is donating to humanitarian relief efforts and providing aid for the unfolding refugee crisis. We are also working with partners to assess what more we can do. I know that many of you are eager to find ways to support as well, and we want to help amplify the impact of your donations. Starting today, Apple will match your donations at a rate of 2:1 for eligible organizations, and we will make this retroactive for donations to those organizations since February 25. Please visit the Employee Giving Portal to learn more.

We are working to support our teams in Ukraine and across the region. In Ukraine, we have been in contact with every employee, assisting them and their families in any way we can. For our Ukrainian team members located outside of the country that may need support, please contact Crisismanagement@apple.com. And for any employee who needs any support, please visit the People site for available resources.

As a company, we are taking additional actions as well. We have paused all product sales in Russia. Last week, we stopped all exports into our sales channel in the country. Apple Pay and other services have been limited. RT News and Sputnik News are no longer available for download from the App Store outside Russia. And we have disabled both traffic and live incidents in Apple Maps in Ukraine as a safety and precautionary measure for Ukrainian citizens.

We will continue to evaluate the situation and are in communication with relevant governments on the actions we are taking.

This moment calls for unity, it calls for courage, and it reminds us that we must never lose sight of the humanity we all share. In these difficult times, I take comfort in knowing that we are united in our commitment to each other, to our users, and to being a force for good in the world.

As of now, ‌App Store‌ access has not been eliminated in Russia, but Apple Pay has been limited and major banks in Russia are not able to use the service. RT News and Sputnik News have been removed from the ‌App Store‌ outside of Russia, in addition to Apple's other measures.

Cook said that Apple is working to support its teams in Ukraine and across the region, and that the company has been in contact with every employee in Ukraine to offer assistance. He wrapped up the letter by saying that "this moment calls for unity, it calls for courage, and it reminds us that we must never lose sight of the humanity that we all share."

Cook's letter and Apple's actions come following U.S. sanctions that were implemented against Russia back in February, preventing companies from exporting select products to the country. Apple did not halt sales at that time, and the response appears to have been made as a result of Ukraine's request.

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