Apple today released a new support document that offers a solution for Late 2013 MacBook Pro and Mac Pro owners having difficulty with Airplay mirroring when connecting to an 802.11 b or g network.

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The company suggests that users who are experiencing issues with dropped connections and frozen images on the television when using Airplay mirroring should turn off Bluetooth.

Turning off Bluetooth can enhance the performance of Airplay considerably. To turn off Bluetooth, locate the Bluetooth icon in the menu bar on the upper-right corner of your screen. Click the icon and choose Turn Bluetooth Off.

While it is unclear how widespread the Airplay mirroring issue is, there have been complaints about Airplay performance with the newly released MacBook Pros on both our forums and the Apple Support Communities. Users have noted both image freezing and significant lag when attempting to use Airplay mirroring.

Complaints about Airplay picked up in November, shortly after the October release of the latest Retina MacBook Pro models. Though there have been few complaints about the Mac Pro due to its limited availability, it is also displaying the same problem.

Because the issue is limited to b or g networks, another fix could include a router replacement supporting the n or ac standards.

Top Rated Comments

pmz Avatar
122 months ago
I dunno if I would even be trying mirroring on a b or g network.
Score: 3 Votes (Like | Disagree)
bushido Avatar
122 months ago
I dunno if I would even be trying mirroring on a b or g network.

dont even know what that means :D all i know is ive got wifi
Score: 2 Votes (Like | Disagree)
2457282 Avatar
122 months ago
Come on people. Let's upgrade to n at least.
Score: 2 Votes (Like | Disagree)
2010mini Avatar
122 months ago
Who still uses wireless b/g??
Score: 2 Votes (Like | Disagree)
tevion5 Avatar
122 months ago
Because HD Streaming and wifi b and g usually go hand in hand...
Score: 2 Votes (Like | Disagree)
DaveTheRave Avatar
122 months ago
Who still uses wireless b/g??

There's still a bunch of devices out there that use b/g, like my Kindle (the one with the keyboard) and older iPod Touch's that haven't died yet. For that reason my wifi network still allows b/g/n devices to connect instead of n-only.
Score: 1 Votes (Like | Disagree)

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