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'Apple retail' Articles

Sonos Speakers Coming to Apple Online Store Today, Retail Stores on October 5

Sonos today announced an expanded partnership with Apple, which will see its popular PLAY:1 and PLAY:5 speakers available for purchase from Apple's online store and Apple retail locations around the world. Sonos is a popular brand known for offering Wi-Fi connected speakers that are excellent for multi-room home speaker systems. The PLAY:1 ($199) and the PLAY:5 ($499) are expensive speakers, but the simple setup, ease of use, and sound quality can't be beat. "Our expanded collaboration with Apple is a great example of our ongoing work with our full ecosystem of partners to make it easier than ever to listen to music out loud at home," said Patrick Spence, president of Sonos. "Apple Music on Sonos is a powerful experience, one we're proud to bring directly to Apple fans at Apple Stores worldwide."Many Apple stores that sell Sonos systems will be offering hands-on in-store Sonos and Apple Music demos featuring the Sonos app on an iPad Pro. As an incentive for new purchasers, those who buy a Sonos system from Apple between today and December 31 will get a free three-month Apple Music gift card. The PLAY:1 and PLAY:5 will be available for purchase from Apple's online store later today, expanding to 468 retail stores around the world starting on October 5. Online availability in other countries is expected in the coming

New Beddit 3 Sleep Tracker Available at Select Apple Stores Next Week

Beddit has announced that its new Beddit 3 sleep tracker will be available at select Apple retail stores, alongside Amazon and Beddit.com, on October 4 for $149. The Beddit 3 Sleep Tracker continuously measures sleep, heart rate, breathing, and snoring in detail when a person lies down in bed, providing personal insights to help users develop improved habits for better sleep. The thin, flexible, and soft sensor is designed to be placed under the sheet on top of the mattress, with no charging needed. Beddit says the sensor works with all beds, even with two people sleeping side by side. Beddit 3 also taps into a network of healthcare professionals through integration with eClinicalWorks and Healow.Utilizing the industry’s most comprehensive and accurate set of data and features, the Beddit 3 Sleep Tracker enables access to a vast network of professionals. It is the first dedicated sleep tracker integrated with eClinicalWorks and Healow, the largest Electronic Healthcare Record (EHR) service in the United States with more than 115,000 physicians across all 50 states.Beddit's Sleep Tracker app is available on the App Store for iOS 10 and watchOS 3, while data can also be shared with Apple's Health

Apple Restricts iPhone 7 Reservations to Upgrade Program Members

Apple recently updated the confirmation email it sends to customers who reserve an iPhone 7 or iPhone 7 Plus to clarify that in-store reservations are now limited to iPhone Upgrade Program members in the United States. Apple allows upgraders to reserve an iPhone through its iPhone Upgrade Program reservation system for pick up in store, but many customers were able to bypass the program and pay in full or with carrier financing instead upon arriving at their local Apple retail store. Old wording:Can I change to a different form of payment for the iPhone Upgrade Program? Yes. You can also upgrade your iPhone to carrier financing or purchase it at full price. Ask a Specialist for more information.New wording:Can I change from the iPhone Upgrade Program to a different form of payment? Yes. You must be currently enrolled in the iPhone Upgrade Program, so that you can upgrade your iPhone to carrier financing, or purchase at full price. Ask a Specialist for more information.MacRumors reader DSTOFEL was one of many customers previously able to reserve an iPhone 7 or iPhone 7 Plus online and pay for it outright at an Apple Store without enrolling in the iPhone Upgrade Program:I did this last Sunday and it went off without a hitch! I used the iPhone Upgrade Program reservation link to reserve my iPhone 7 at my local Apple Store. I was not a member of the iPhone Upgrade Program at the time and had no plan to join it. I showed up at the store, they had my phone and I just told them I wanted to purchase at full price. Not a problem!But since the change in wording, it appears

Apple Watch Hermès Series 2 Models Officially Launch Today

Apple Watch Hermès Series 2 models, released on a pre-order basis last week, are now officially available for purchase both online and in stores. Apple offers seven different Hermès models designed with handcrafted leather, including three with Single Tour bands, two with Double Tour bands, one with a Single Tour Deployment Buckle, and one with a Double Buckle Cuff. Prices range between $1,149 and $1,499 in the United States. The new models serve as a refresh to last year's original Apple Watch Hermès lineup, released in October 2015. The new Series 2 models have the same custom Hermès watch face, but beyond that and the bands, the Hermès models are identical to regular Apple Watch models. Apple Watch Hermès Series 2 models can be purchased through Apple's website in many countries, while in-store availability is limited to select Apple Store and Hermès locations in Boston, Chicago, Dallas, Honolulu, Houston, Las Vegas, Los Angeles, Miami, New York, Portland, San Francisco, Seattle, Toronto, and Washington

iPhone 7 Plus Seeing its Widest Availability Yet Across United States

Just one week after Apple said there would be no iPhone 7 Plus stock on launch day for walk-in customers, in-store availability of the dual-camera smartphone has reached its widest level yet across the United States. iPhone Upgrade Program members can use Apple's online reservation system to secure their model for in-store pickup, or visit an Apple location as a walk-in customer. iPhone 7 Plus stock at Apple Stores in the U.S. on Thursday iStockNow, a website that uses Google Maps to visualize the real-time status of iPhone availability at Apple Stores, currently shows iPhone 7 Plus models in select colors and storage capacities available in dozens of states, such as California, Connecticut, Florida, Illinois, Massachusetts, New York, the Carolinas, and Texas. Jet Black models, however, remain out of stock at stores across the country. iPhone 7 Plus stock at Apple Stores in the U.S. on Tuesday iPhone 7 Plus models in select storage capacities and colors, sans Jet Black, are also available in Canada at Eaton Centre in Toronto, Markville Shopping Centre in Markham, Upper Canada Mall in Newmarket, Masonville Place in London, Rideau Centre and Bayshore Shopping Centre in Ottawa, and Place Sainte-Foy in Québec City. Availability in western provinces should be updated around 8:00 a.m. local time. Reserve and Pick Up in Canada is not tied to the iPhone Upgrade Program, and simply allows customers to reserve and pay for an iPhone at a local Apple Store, with a 30-minute check-in window. Activation is available for carriers like Bell, Rogers, and Telus, or customers can

How to Easily Check iPhone 7 and 7 Plus Availability at Apple Stores Worldwide

While the iPhone 7 and iPhone 7 Plus launched last week, the usual trend of demand outstripping supply has resulted in limited availability of the smartphones around the world. Fortunately, prospective buyers can easily check stock at their local Apple Stores using the website iStockNow. iStockNow uses Google Maps to visualize the real-time status of iPhone 7 and iPhone 7 Plus availability at Apple Stores in the U.S., Australia, Belgium, Canada, France, Germany, Hong Kong, Italy, Japan, the Netherlands, Spain, Sweden, Switzerland, and the U.K., likely based on Apple's reservation system backend. The website allows users to filter their search by iPhone 7 or iPhone 7 Plus, storage capacity, color, location, and U.S. carrier. There is also a "no CDMA" filter that narrows the search to iPhone models built for GSM networks, but note that CDMA models support both CDMA and GSM networks. Apple Store locations with availability based on the search criteria display a green marker, while stores that are out of stock display a red marker. Clicking on an individual marker opens a window with an expanded model-by-model breakdown of availability, and the time that stock was last updated at that location. iPhone 7 Plus availability appears to be slowly improving in parts of the U.S., particularly in the New York and Los Angeles areas. In Manhattan, for example, select iPhone 7 Plus models are currently available at Apple's Fifth Avenue, Grand Central, Upper East Side, Upper West Side, and World Trade Center locations. Shoppers can still use Apple's front-end reservation

iPhone 7 Plus Availability Improving Through Apple's Upgrade Program

A spot check of Apple's reservation system for iPhone Upgrade Program members reveals iPhone 7 Plus availability is slowly improving in the United States. iPhone 7 Plus models in select storage capacities and colors, sans Jet Black models, are available for reservation at select Apple retail stores in California, Florida, New York, and some other states as of the time this article was published. iPhone 7 models continue to be more widely available. Apple Century City in Los Angeles, for example, currently has 128GB iPhone 7 Plus models for AT&T and Verizon in Rose Gold available for reservation at 4:00 p.m. local time. Similarly, Apple Williamsburg in Brooklyn has 128GB iPhone 7 Plus models for AT&T and Verizon in Black, Gold, Rose Gold, and Silver. iPhone 7 Plus reservations are available at six other Apple stores in New York City, including its Grand Central, SoHo, Upper East Side, Upper West Side, West 14th Street, and World Trade Center locations. Each location has iPhone 7 Plus models for all four major U.S. carriers, aside from T-Mobile models at Apple SoHo. iPhone 7 Plus reservations in Florida are available at Aventura Mall in Aventura, St. Johns Town Center in Jacksonville, and International Plaza in Tampa Bay. Elsewhere, customers can reserve the 5.5-inch model at Highland Village in Houston, South Coast Plaza in Costa Mesa, Pasadena, Irvine Spectrum Center in Irvine, West County Center in St. Louis, Woodland in Grand Rapids, Fayette Mall in Lexington, Jordan Creek in West Des Moines, and some other stores. iPhone 7 Plus stock both in stores

Launch Day Reaction Mixed as iPhone 7 Shipping Estimates Improve but Some Reservations Turned Away

iPhone 7 and iPhone 7 Plus launch fever has officially reached the U.S. and Canada, with the first pre-order deliveries and in-store availability beginning around 8:00 a.m. from coast to coast. Despite limited to no iPhone 7 Plus or iPhone 7 in Jet Black stock, long queues have still formed at many Apple retail stores in both countries. Apple Eaton Centre in Toronto, for example, still had hundreds of people waiting in line, with separate queues for those with reservations and walk-in customers. Local news reporters said the iPhone 7 Plus was initially available, despite Apple's statement otherwise, but stock had depleted before 9:00 a.m. local time. Customers relentless in their search for an iPhone 7 Plus have attempted to visit resellers like AT&T, Best Buy, and Target only to be disappointed, as supply of the 5.5-inch model is virtually nonexistent in any stores on launch day. Apple preemptively warned that demand would outstrip supply as usual, and it has not specified when iPhone 7 Plus and Jet Black availability will improve. Meanwhile, investment firm Piper Jaffray counted around 400 people in line at Apple's flagship Fifth Avenue store in New York, down from around 650 for the iPhone 6s/6s Plus and some 1,880 for the iPhone 6/6 Plus. It cited three reasons it believes contributed to the shorter line this year: an increasing trend towards online pre-orders, the lack of iPhone 7 Plus stock, and fewer overseas resellers. Elsewhere, the investment firm counted 45 people waiting at Mall of America, down from 60 people a year ago, and another 34 waiting

Apple Not Accepting Returns or Exchanges in Hong Kong

Apple updated its purchase policy for Hong Kong today to reflect that all Apple and Beats products purchased at its retail stores in the region cannot be returned or exchanged. The exact reason for Apple suddenly disallowing returns and exchanges at its five Hong Kong retail locations, and whether it is a temporary move, remains unclear at this time. Apple previously allowed customers in Hong Kong to return or exchange undamaged products with the original receipt and packaging within 14 days of the date of purchase. The change was made on the same day iPhone 7 and iPhone 7 Plus launched in Hong Kong, where the smartphones have been reselling on the black market for up to 15,000 Hong Kong dollars, or up to $1,933 in U.S. dollars. CNBC and South China Morning Post both ran articles about these lucrative scalping efforts, which have become commonplace with every iPhone launch, earlier today. Hong Kong is a hotbed for black market electronics due to the lack of import taxes and duties added to foreign goods purchased, as is the case in neighboring mainland China. Scalpers often attempt to illegally smuggle new iPhones across the border to mainland China to make significant profits, including one smuggler caught with 94 iPhones strapped to his body in 2015. A tipster informed MacRumors that the return policy change also applies in Macau, another special administrative region of

Apple's First Walk-In Customers Leave With iPhone 7 Instead of iPhone 7 Plus, But Get Free $100 Gift Cards

Five students from Sydney, Australia, namely Bishoy Behman, Mazen Kourouche, Marcus Barsoum, Matthew Alvarez, and Paul Behman, were the first customers in the world to walk out of an Apple retail store with an all-new iPhone today, although without the specific model they had been hoping for. The students had been taking turns waiting since Wednesday morning local time for the chance to purchase an iPhone 7 Plus in Jet Black, but Apple later announced that no iPhone 7 Plus models in any color, or iPhone 7 models in Jet Black, will be available on launch day for walk-in customers. The students were disappointed, but ultimately walked away with two iPhone 7 models each and $100 Apple gift cards provided by the store. Some customers who lined up elsewhere were provided with Apple gift cards of lesser value, but others received nothing, suggesting it was not a companywide initiative. Despite rainy and windy conditions, and the lack of iPhone 7 Plus availability, the video below shows that hundreds of customers still showed up at the flagship Apple Sydney location for the launch today. Just a few hours earlier, the first iPhone 7 and iPhone 7 Plus pre-order deliveries began in New Zealand, and orders are now beginning in China, Hong Kong, Japan, and Singapore. The first-wave launch will continue through to Alaska and Hawaii as the date reaches September 16 across the world. Apple has not indicated when stores will receive more iPhone 7 and iPhone 7 Plus shipments, but in-store reservations will resume on September 17 at 8:00 a.m. local time in the U.S.,

Apple Removes Option to Purchase Gift Cards by Email [Update: Added Back]

Apple recently removed the option to purchase Apple Store or iTunes gift cards by email from its U.S. website, eliminating the ability to buy e-gift cards. The option to purchase physical Apple Store or iTunes gift cards by mail remains on Apple's website, while both physical and e-gift cards remain available from third-party resellers such as Walmart and Staples. Apple previously allowed customers to purchase digital gift cards and send them by email. The purchaser selected a card design and value, and composed a birthday wish or similar message for the recipient. The change appears limited to the U.S. for now, as Apple continues to sell Apple Store and iTunes gift cards by email in Australia, Canada, and the United Kingdom. Update (September 16): Apple has restored the page for purchasing gift cards by email in the United

Apple Will Resume 'Reserve And Pick Up' for iPhone 7 in U.S. and U.K. on September 17

While estimated shipping dates for most iPhone 7 and iPhone 7 Plus models have quickly slipped to 2-3 weeks or later, including November for most Jet Black models, customers who elected not to pre-order online or slept through their alarm may still have a chance to purchase the model they desire sooner than anticipated. iPhone 7 and iPhone 7 Plus reservations will reopen on September 17 at 8:00 a.m. local time in the United States, and on September 17 at 6:00 a.m. local time in the United Kingdom, enabling customers to reserve an iPhone and pick it up at a local Apple retail store within a set 30-minute window. In Canada, the "Reserve and Pick Up" program remains live at the time this article was published, with many iPhone 7 models still available for pick up on launch day. iPhone 7 Plus reservations have sold out in all of Ontario, but some 5.5-inch models remain available at select stores in other provinces. "Reserve and Pick Up" remains live in Australia, Belgium, Germany, Hong Kong, the Netherlands, and Switzerland as well for select models, at the time this article was published. Reservations will reopen on September 17 at 6:00 a.m. local time in Italy. Apple is accepting September 17 reservations in the United Arab Emirates. iPhone 7 and iPhone 7 Plus launch at Apple retail stores on September 16. Apple traditionally accepts walk-in customers on a first come, first served basis, with a separate line for Reserve and Pick Up customers. However, Apple anticipates demand to outstrip supply as usual, so in-store stock could be especially limited.

Apple Discounts 64GB iPhone SE From $499 to $449

Apple has lowered the price of the iPhone SE with 64GB of storage from $499 to $449 in the U.S. following its iPhone 7 event yesterday. Likewise, the monthly installment price now starts at a lower $18.71 per month through carrier financing. The 16GB model remains $399. Apple released the iPhone SE in March 2016 as a low-cost successor to the iPhone 5s, much to the delight of customers who prefer a 4-inch screen. Apple has not disclosed iPhone SE sales numbers, but in April the company said demand for the device was "very strong" and higher than expected. Meanwhile, Apple has doubled the storage capacities of two iPhone 6s and iPhone 6s Plus models while giving them a $100 price drop each. The year-old smartphones now come in 32GB and 128GB storage capacities for $549 and $649

Apple's Online Store Down Ahead of Today's iPhone 7 Event

Apple's online storefront has been taken offline this morning, less than six hours prior to the company's upcoming "See You on the 7th" media event at the Bill Graham Civic Auditorium in San Francisco, where Tim Cook and other senior executives are expected to announce the iPhone 7 and iPhone 7 Plus, second-generation Apple Watch, new Beats products, and possibly other updates. Apple will provide a live stream (spoiler free) of the keynote on the Apple TV and on iOS and Mac devices through its website, starting at 10:00 a.m. Pacific Time. MacRumors will also have full coverage of the event, with a live blog on our front page at MacRumors.com and updates in 140 characters or less through our @MacRumorsLive account on Twitter. Last week, we outlined what to expect at the event. We'll also have specific coverage of today's announcements in separate news stories, and our community forums are a great place for readers to discuss the announcements before, during, and after the event. Be sure to keep tabs on the iPhone and Apple Watch sections in particular for the latest

Masimo's 'MightySat' Fingertip Pulse Oximeter Now Available From Apple

Masimo has announced that its MightySat fingertip pulse oximeter can now be purchased from Apple.com and select Apple retail locations in the U.S. and Canada. The pulse oximeter provides noninvasive measurements of oxygen saturation, pulse rate, and perfusion index, allegedly with greater accuracy than over a dozen other hospital-grade pulse oximeters.In a study of 70 healthy volunteers during conditions of movement and low blood flow, Masimo SET was the most accurate pulse oximeter when compared to 19 other hospital-grade pulse oximeters. SpO2 accuracy was defined as being within 7% of the reference value and pulse rate accuracy as being within 10%.The measurements and trends are sent to iPhone or iPad via Bluetooth LE and stored in the Masimo Personal Health app available in the App Store, while the data can also be shared with Apple's official Health app if permission is granted. MightySat is $299, while a premium version that also measures respiration rate and pleth variability index is available for

Misfit Debuts Shine 2 and Ray Activity Trackers in New Colors, Announces Apple Exclusives

Misfit today announced expanded color options available for its Shine 2 activity tracker, debuting four new Shine 2 colors accompanied by 14 new Sport Band options and four new Field Bands in woven nylon and leather. According to Misfit, the new colors have been inspired by the "nostalgia of picturesque summer landscapes" with bold brights, muted pastels, and neutral colors to match all tastes. The company's Sport Bands have also been re-engineered to make them more comfortable and secure. Misfit's line of activity trackers are now available in hundreds of color and style combinations, giving Misfit buyers a wide range of customization options (the Ray was updated with new color options in July). Misfit says there are now 80 ways to wear the Shine 2 tracker and 150 combinations for wearing the Ray. Both the Shine 2 and the Misfit Ray are simple activity and fitness trackers that keep tally of metrics like steps taken, calories burned, distance traveled, sleep duration, and sleep quality, and they have built in notification features for incoming calls and texts. Misfit will begin selling its new Shine 2 accessories starting this fall and they'll be available for purchase from the Misfit website. The Ray Fitness and Sleep Tracker will also be coming to Apple Stores in the fall in exclusive colors like Space Gray and Rose Gold, which are designed to match Apple

Apple Introduces Major Retail Changes, Including New Pro-Level Positions and Credo

Apple held all-hands meetings with retail employees this weekend to introduce major new changes, including new and renamed positions, a new credo, and new store layouts, according to multiple retail sources. Apple is implementing three new retail positions in the United States and United Kingdom, and likely elsewhere, including two pro-level positions and an all-new Technical Expert position to complement the Genius Bar/Grove: • Pro: A new sales position above Expert. These employees are considered the most knowledgable about Apple products and services. • Creative Pro: A new learning position above Creative. These employees are considered the most knowledgable about Apple products and services. • Technical Expert: An all-new customer support position in between Technical Specialist and Genius. These employees will be able to provide mobile repairs, a task previously limited to Geniuses, and troubleshooting for software and products like the Apple Watch and Apple TV. The position will help reduce Genius Bar/Grove and service wait times. In addition to the new positions, Apple is renaming several of its current retail positions: • Red Zone Specialist → Specialist • Family Room Specialist → Technical Specialist • Business Specialist → Business Expert • Back-of-House Specialist → Operations Specialist • Inventory Specialist → Operations Pro Meanwhile, the Back-of-House is now called Backstage, where the Inventory and Operations teams work, and the Red Zone, which encompasses the sales floor, is now called the Product Zone. Apple's existing retail

Apple Drops 'Store' From Apple Store Branding

Apple appears to be making a slight branding change to its retail business, dropping the "Store" moniker when referring to its Apple Store locations. Apple has already made the change online, and all of its store pages now refer to stores by names like "Apple Union Square" or "Apple Valley Fair" or "Apple The Grove," instead of "Apple Store, Valley Fair" or "Apple Store, The Grove." It's a change that appears to have started rolling out with the launch of the newer Apple Stores, like the Union Square location in San Francisco. Apple has always referred to that store as just Apple Union Square, and over the course of the last few days, the company has updated all of its retail store webpages to remove the "Store" branding. What was once "Apple Store, Fifth Avenue," for example, is now just "Apple Fifth Avenue." The new website for The Grove Apple Store An archived page for the Fifth Avenue Apple Store has the older branding as of August 12, suggesting this is a fairly recent change to Apple's retail plan. The old website for The Grove Apple Store Apple also recently sent out a memo to its retail employees, letting them know that the "Store" branding is gradually being dropped from both retail locations and online. While Apple told employees the change will be gradual and will start with new stores, pages for almost all stores have been updated to remove the "Store" titling. The decision to remove the "Store" portion of Apple's line of retail locations likely has to do with efforts to turn newer stores into more than just simple stores, positioning them as

Apple Stores Offering Exclusive Jaybird Freedom Earbuds in Rose Gold and Space Gray

Starting this week, Logitech-owned Jaybird's Freedom Wireless Bluetooth Headphones are available for purchase in two new exclusive colors from the Apple Online Store and Apple retail locations. Designed to match Apple's line of iPhones, iPads, and Apple Watches, the two exclusive colors include a Space Gray and Rose Gold. The Space Gray Freedom earbuds feature Space Gray highlights on the remote and the earbuds themselves with a black cord and accents, while the Rose Gold earbuds feature a Rose Gold remote and earpieces with a white cord and accents. Launched earlier this year, the Jaybird Freedom Wireless Bluetooth Headphones have previously been available directly from Jaybird and from third-party retailers in Carbon (black/gray), Gold (gold/white), Blaze (red/silver), and Ocean (blue/silver). The standard colors are not available from Apple Stores. Jaybird has been designing Bluetooth earbuds since 2007 and the Freedom Wireless Bluetooth Headphones represent the culmination of years of design refinements. The earbuds are the smallest Jaybird has produced yet, thanks to a clever decision to move many of the audio components from the earbuds themselves to the remote control. Jaybird's earbuds are wireless and connect to devices over Bluetooth, so they're able to work with iPhones, iPads, Apple Watches, Macs, and more. They'll be compatible with the upcoming iPhone 7, which rumors suggest will not have a headphone jack. We went hands-on with the Jaybird earbuds earlier this year and while we loved the comfort, the small size, and the battery life, the large

Apple to Debut Revamped Apple Store App With 'For You' Recommendations

Apple will soon introduce a redesigned version of its dedicated Apple Store app, reports Bloomberg. The new version of the app, which is used to make online purchases of Apple products, will feature custom recommendations for new products to buy based on purchase history. Citing sources with knowledge of Apple's plans, Bloomberg's report says Apple is likely to include a dedicated "For You" tab in the Apple Store app, mirroring the "For You" sections of the Apple Music and Apple News apps. This tab will offer up purchase suggestions "based on prior orders." The current Apple Store app, while outfitted with general product recommendations displayed in the "Featured" tab, does not give customers personalized suggestions on what to purchase. It is not known why Apple is making the shift, but it's likely being done in an effort to introduce customers to new products they would not otherwise discover. The shift toward using recommendations would mark a change for Apple, where privacy concerns have traditionally usurped efforts to use customer-behavior data to garner more revenue. While its music-streaming and news apps also recommend tracks and stories, they primarily do so based on interests that customers have chosen to declare. Amazon and Alphabet Inc.'s Google, meanwhile, regularly mine a user's prior tastes and purchases to generate business by recommending complementary products.Apple plans to introduce its redesigned Apple Store app in the near future, perhaps within the next two weeks. It will be a universal app that works on both the iPhone and the