Apple Says Some iPhone 12 Hardware Issues Will No Longer Require Replacing the Entire Device
Apple today informed Apple Authorized Service Providers that it will be introducing a new same-unit repair method for iPhone 12 mini and iPhone 12 models exhibiting certain issues that would typically require a whole-unit replacement.
In an internal memo, obtained by MacRumors, Apple said technicians will be able to offer same-unit repairs starting February 23 for iPhone 12 mini and iPhone 12 models that are unable to be powered on or are experiencing issues with the logic board, Face ID system, or the enclosure of the device, such as cracked rear glass.
Apple Authorized Service Providers (and likely Genius Bars) will have a new "iPhone Rear System" part available to them that consists of the rear enclosure of an iPhone with all components except the display and rear camera, including the battery, logic board, wireless charging coil, Taptic Engine, Face ID system, and so forth.
If a customer has an iPhone 12 mini with cracked rear glass, for example, technicians will be able to replace the entire rear portion of the device, with the new enclosure affixed to the original display and rear camera. For this reason, the customer's display and rear camera must be free of damage or functional failures in order for their device to qualify for this same-unit repair method, according to Apple.
The new repair method will be available in all countries and regions where the iPhone 12 mini and iPhone 12 are sold, according to Apple. iPhone 12 Pro and iPhone 12 Pro Max models do not appear to be eligible at this time.
In its memo, Apple said this move supports the company's ongoing commitment to reducing the carbon footprint of every product it sells.
Popular Stories
The lead developer of the multi-emulator app Provenance has told iMore that his team is working towards releasing the app on the App Store, but he did not provide a timeframe. Provenance is a frontend for many existing emulators, and it would allow iPhone and Apple TV users to emulate games released for a wide variety of classic game consoles, including the original PlayStation, GameCube, Wii,...
Apple has stopped production of FineWoven accessories, according to the Apple leaker and prototype collector known as "Kosutami." In a post on X (formerly Twitter), Kosutami explained that Apple has stopped production of FineWoven accessories due to its poor durability. The company may move to another non-leather material for its premium accessories in the future. Kosutami has revealed...
The upcoming iOS 17.5 update for the iPhone includes only a few new user-facing features, but hidden code changes reveal some additional possibilities. Below, we have recapped everything new in the iOS 17.5 and iPadOS 17.5 beta so far. Web Distribution Starting with the second beta of iOS 17.5, eligible developers are able to distribute their iOS apps to iPhone users located in the EU...
Game emulator apps have come and gone since Apple announced App Store support for them on April 5, but now popular game emulator Delta from developer Riley Testut is available for download. Testut is known as the developer behind GBA4iOS, an open-source emulator that was available for a brief time more than a decade ago. GBA4iOS led to Delta, an emulator that has been available outside of...
Top Rated Comments
fixed the title.
I had a two day old 12mini, kept rebooting on it's own and not-detecting the sim card. Brought into the local Apple Store, was told "oh sorry, we have to send it to depot".
Eff that, it's two days old. I want a swap. Nope, told to pound sand.
If I wanted depot repair service, I'd buy a Samsung.
Yes, better than a kick in the arse.. but not the type of support I've historically gotten from Apple.