According to Apple's System Status website and multiple reports sent in by MacRumors readers, Apple's iCloud Backup service is unavailable for some users. Apple's site says iCloud backup is down for "less than 1 percent of users," but those affected have been unable to restore from an iCloud backup since yesterday.

Customers impacted by the iCloud outage who attempt to restore an iOS device using a backup are seeing the process hang while in progress, with the restore failing to complete. iCloud backups can still be made from iOS devices, so data is safe, but affected users will not be able to restore from backups until Apple's servers are back up. In some cases, existing iCloud backups are also not showing up on new devices.

systemstatusicloudoutage
Apple employees have been telling customers to wait it out and set up recently purchased iPhones and iPads as new devices rather than restoring from an existing backup.

Apple's iCloud Backup service has been experiencing issues since 8:00 a.m. yesterday morning, and it is not clear when a fix will be implemented. We'll update this post when the problem is resolved.

Top Rated Comments

dwhittington Avatar
88 months ago
What are the odds? I was just trying to force my iPad to backup because I haven’t had it plugged in and on wi-fi for a few weeks. That explains why it’s not backing up.

Hopefully my lil iPad didn’t cause the outage.
Score: 3 Votes (Like | Disagree)
coolfactor Avatar
88 months ago
It broke trying to send a years worth of my iMesages to all my devices when I turned sync on. Where did they even come from I have delete after 30 days on. Ha.
Didn't you know that Apple is only pretending to be the "good guy", but is secretly building their own Intelligence Agency headquarters? The fancy landscaping is just a coverup.
Score: 1 Votes (Like | Disagree)
ApfelKuchen Avatar
88 months ago
Apple posted the issue was resolved today as of 6:25AM Pacific. They said "Less than 1% of users were affected."

Maybe "less than 1%" is 0.9999%, maybe it's 0.001%. I know, enquiring minds want to know, but only two things really matter, unless your only goal is to rage at Apple for any failing or you've filed a class-action lawsuit - either you were among the "less than 1%," or you weren't.

Apple has been contracting out parts of its server requirements for as long as they've had cloud services. They also run their own server farms. Checking Google's (or Amazon's) server status isn't likely to be helpful.
Score: 1 Votes (Like | Disagree)
JohnH108 Avatar
88 months ago
What are the odds? I was just trying to force my iPad to backup because I haven’t had it plugged in and on wi-fi for a few weeks. That explains why it’s not backing up.

Hopefully my lil iPad didn’t cause the outage.
I hear it did, Cook is gunning for you now. ;)
Score: 1 Votes (Like | Disagree)

Popular Stories

reset password request iphone

Warning: Apple Users Targeted in Phishing Attack Involving Rapid Password Reset Requests

Tuesday March 26, 2024 4:34 pm PDT by
Phishing attacks taking advantage of Apple's password reset feature have become increasingly common, according to a report from KrebsOnSecurity. Multiple Apple users have been targeted in an attack that bombards them with an endless stream of notifications or multi-factor authentication (MFA) messages in an attempt to cause panic so they'll respond favorably to social engineering. An...
iPhone Home Screen Gradient Blank Spaces 1

Sources: iOS 18 Lets Apps Be Placed Anywhere on Home Screen Grid

Sunday March 24, 2024 1:33 pm PDT by
iOS 18 will give iPhone users greater control over Home Screen app icon arrangement, according to sources familiar with the matter. While app icons will likely remain locked to an invisible grid system on the Home Screen, to ensure there is some uniformity, our sources say that users will be able to arrange icons more freely on iOS 18. For example, we expect that the update will introduce...
iPad Pro 2024 Landscape Camera Feature

New iPad Pro Again Rumored to Feature Landscape Front-Facing Camera

Monday March 25, 2024 5:43 am PDT by
The next-generation iPad Pro will feature a landscape-oriented front-facing camera for the first time, according to the Apple leaker known as "Instant Digital." Instant Digital reiterated the design change earlier today on Weibo with a simple accompanying 2D image. The post reveals that the entire TrueDepth camera array will move to the right side of the device, while the microphone will...
sonoma desktop wwdc

Apple Releases macOS Sonoma 14.4.1 With Fix for USB Hub Bug

Monday March 25, 2024 10:10 am PDT by
Apple today released macOS Sonoma 14.4.1, a minor update for the macOS Sonoma operating system that launched last September. macOS Sonoma 14.4.1 comes three weeks after macOS Sonoma 14.4. The ‌‌‌‌macOS Sonoma‌‌ 14.4‌.1 update can be downloaded for free on all eligible Macs using the Software Update section of System Settings. There's also a macOS 13.6.6 release for those who...
Generic iOS 18 Feature Purple

iOS 18 Will Finally Bring This Android Feature to iPhone

Monday March 25, 2024 6:42 am PDT by
iOS 18 will allow iPhone users to place app icons anywhere on the Home Screen grid, according to sources familiar with development of the software update. This basic feature has long been available on Android smartphones. While app icons will likely remain locked to an invisible grid system on the Home Screen, our sources said that users will be able to arrange icons more freely on iOS 18....
maxresdefault

Apple Announces WWDC 2024 Event for June 10 to 14

Tuesday March 26, 2024 10:02 am PDT by
Apple today announced that its 35th annual Worldwide Developers Conference is set to take place from Monday, June 10 to Friday, June 14. As with WWDC events since 2020, WWDC 2024 will be an online event that is open to all developers at no cost. Subscribe to the MacRumors YouTube channel for more videos. WWDC 2024 will include online sessions and labs so that developers can learn about new...
iphone reasons to upgrade

Apple Outlines 'Reasons to Upgrade' Your iPhone on New Website

Monday March 25, 2024 12:53 pm PDT by
Apple today added a "Why Upgrade" section to its website, which is aimed at encouraging customers with older iPhones to upgrade to a newer model. The website allows customers to compare the iPhone 11, 11 Pro, 11 Pro Max, 12, 12 mini, 12 Pro, and 12 Pro Max to the iPhone 15, iPhone 15 Plus, iPhone 15 Pro, or iPhone 15 Pro Max. Each comparison shows what new features someone with an older...
apple maps 3d feature

Apple Maps May Gain Custom Routes With iOS 18

Tuesday March 26, 2024 3:10 pm PDT by
Apple may be planning to add support for "custom routes" in Apple Maps in iOS 18, according to code reviewed by MacRumors. Apple Maps does not currently offer a way to input self-selected routes, with Maps users limited to Apple's pre-selected options, but that may change in iOS 18. Apple has pushed an iOS 18 file to its maps backend labeled "CustomRouteCreation." While not much is revealed...