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T-Mobile 'Jump' Plan to Require Customers to Pay 50% of Device Cost Before Upgrading

T-Mobile is planning to implement some changes to its "Jump" early upgrade program, according to TmoNews. The company has plans to nix the six month waiting period and eliminate limits on how often customers can upgrade their devices, but there's a caveat – under the new terms, customers must pay off 50% of their existing device costs before being allowed to upgrade. As with the existing program, device trade-in is also required.

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Previously, customers could upgrade their phone twice per year after a six month waiting period, without a specific number of payments made on a device. T-Mobile would then cover the cost of the remaining payments, whereas now, the company will only cover 50% of the cost as outlined by a T-Mobile representative.

Whenever you're ready to upgrade, trade in your device and T-Mobile will pay your remaining device payments up to 50% of the device cost. There is no more waiting period or limit to the number of times you can upgrade per year.
For the entry-level 16GB iPhone 5s, a T-Mobile customer must pay either $648 or $27 a month with a $0 downpayment. Under the existing program, a customer could initially upgrade to a new phone after six months of payments, or $162. A subsequent, second yearly update could be even cheaper for the customer depending on the gap between updates.

Under the plan's new terms, customers will only be able to upgrade their phones after paying half of the cost of the iPhone 5s, or $324, the equivalent of 12 payments. To upgrade more frequently than once a year, customers will need to shell out additional cash to reach 50% of the device cost.

T-Mobile is allowing current Jump customers to be grandfathered in to the existing plan, which means they will be able to upgrade before paying off half of the device costs.

Along with implementing some changes to the way Jump works, T-Mobile is also adding tablets to the plan.

The changes to Jump will go into effect on February 23.

Top Rated Comments

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Posted: 10 weeks ago
This is really really bad for frequent upgraders. Whereas you could just pay for 1/4 of a device if you kept it for 6 months, and keep upgrading, you'll have to pay for 1/2 of the device any way you look at it now. Flagship smartphones don't depreciate that fast on the open market, as you can see on eBay and Amazon, phones launched 6 months ago are worth well more than 50% of the original price. Even phones a year old are worth more than 50% of their original value. This turns what was a fair deal into a stupid one.

Well, T-Mo must be giving up on the whole uncarrier thing. This is exactly like AT&T and Veri$on's plans.
Rating: 5 Positives
Posted: 10 weeks ago
Much better than At&t and Verizon's next and edge programs which are straight up robbery
Rating: 4 Positives
Posted: 9 weeks ago

Clearly, you have no knowledge of at least the AT&T plan. They sound very similar, except with AT&T you get a world class global network.


LOL! Always nice to see some comedy in the forums....
Rating: 2 Positives
Posted: 10 weeks ago
Between all of these new confusing plans coming out from carriers, I just can't wait to see what they look like in 10 years:

Just trade in your next phone towards the purchase of your previous phone, pay 37% the fair market value on the regulated Phone.prices site, divide the amount of data that you want by your region code to compute your monthly payment. If you prepay the taxes on your current phone that you pay for on your next upgrade, then you get an 11% discount off any extra lines that you add to your ring of circles. You get 1.5 circles per line, up to 7. If today is a Thursday, add a $57.10 processing fee. If you purchase more than 3 devices, pay a 13% electromagnetic environmental protection fee. If upgrading from 5G to 6G service, take the number of circles you have times $42 and only pay 31% fair market value for your device.

Don't forget to add ridiculous names to each plan and constantly point out how much money they're (not) saving now.
Rating: 2 Positives
Posted: 10 weeks ago
I'm on T-Mobile (I took advantage of their switch plan to pay off my EFT and left Verizon). The main reason I switched was to separate the phone cost from the service cost. I own both my iPhones, so my question is this:

What's to stop me from buying new phones whenever I want? Why would I pay TMo $10 a month to 'upgrade early' when, as far as I understand, I'm only paying for service and can upgrade whenever I feel like it?
Rating: 2 Positives
Posted: 10 weeks ago
I never liked the Jump program to begin with... I went into an Official T-Mo store to pick up a 5S and they tried to force it on me and I walked. Went to another one (reseller) and told them straight up that I refuse Jump and would walk if they put me on it.

Anyway... on the previous JUMP plan, you were better off buying the phone and selling it on Craigslist 11 months later.
Essentially you're dropping $37 a month (27 for iPhone and 10 for Jump) which equals out to $407 in 11 months. Just to give the phone back to them... or you could sell it for around 450-500 if you time it right. $715 (CA tax is $65 + $650) - 500 = $215 so you're not out nearly as much as giving them the phone back.

Don't like any of these "programs" at all.

It's even worse now as you'll need to pay X amount of months at $10 + $325. Going by 11 months again it's now $435 to upgrade after 11 months.

Blah, why waste my time?
Rating: 2 Positives
Posted: 10 weeks ago

This is really really bad for frequent upgraders. Whereas you could just pay for 1/4 of a device if you kept it for 6 months, and keep upgrading, you'll have to pay for 1/2 of the device any way you look at it now. Flagship smartphones don't depreciate that fast on the open market, as you can see on eBay and Amazon, phones launched 6 months ago are worth well more than 50% of the original price. Even phones a year old are worth more than 50% of their original value. This turns what was a fair deal into a stupid one.

Well, T-Mo must be giving up on the whole uncarrier thing. This is exactly like AT&T and Veri$on's plans.


How did it turn a fair deal into a stupid one? This is still a fairly good deal in comparison to what is out there. I guess with every decision there are going to be those who whine because they don't get everything for free.

Paying 50% of a phone's cost to shut it off early when the phone is still worth that is a bad deal to you? Seem fair to me. I usually buy the top end iPhone each iteration and then sell it for about half value after upgrading to the new one each time.

There is no way Tmo could have sustained their original Jump plan, and even with the change it seems a pretty decent deal.
Rating: 2 Positives
Posted: 10 weeks ago
Well, that makes this almost worthless. If I have to pay off half of the phone before upgrading, why pay the extra 10 bucks a month when I could just go onto Craigslist or eBay or Swappa or something and sell it?

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Much better than At&t and Verizon's next and edge programs which are straight up robbery


Isn't this basically like Next and Edge now? Edge says you can upgrade when 50% is paid off, and with Next, you upgrade after 12/18 months (for 20mo and 26 month plan, respectively).
Rating: 2 Positives
Posted: 10 weeks ago
I thought their initial plan was unsustainable. But, kudos to them for doing it. They did the opposite of gouging customers for every single dollar they have, unlike ATT and Verizon. Even with this new change, the program is still very reasonable.
Rating: 2 Positives
Posted: 10 weeks ago
The full retail price of an iPhone 5S is between $650 and $850. The carriers used to sell you a phone on a two year contract which required you to put money down then pay a fee for the phone forever. With both Edge and Next, you put nothing down, and pay x dollars per month in 12 or 18 month (ATT) interest free financing and you can pay it off at any time. You can upgrade early but you do have to turn your phone in and yes they are going to make money on it. The alternative is to pay it off, then sell on eBay or wherever so not sure where the "rip off" is.
Rating: 1 Positives

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