Apple Acknowledges Continuing Issues with OS X Mail, Offers Manual Workaround
Ever since OS X Mavericks was released, some customers using the built-in Mail.app application have repeatedly had issues retrieving new mail messages, deleting or moving messages, and more. Some of the problems were fixed in an update released back in November, and then in OS X 10.9.1, but for some, the issues retrieving new messages persist.
Some users found that quitting and restarting Mail forced the application to download new messages, but Apple has now published an awkward workaround that allows the app to stay open while still forcing a download of new messages.
OS X: New email messages not received until Mail is quit and reopened
Quitting and reopening Mail forces it to re-establish a connection to the email server. You can use these steps to receive new mail messages without quitting Mail:
1. Choose Mailbox > Take All Accounts Offline.
2. Choose Mailbox > Get All New Mail.
As a shortcut, you can also add the Take All Accounts Offline and Get Mail buttons to your Mail toolbar.
1. Choose View > Customize Toolbar.
2. Drag the Take All Accounts Offline button to the Toolbar if it is not there already.
3. Drag the Get Mail button to the Toolbar if it is not there already.
4. Click Done
To receive new mail messages, click the Take Offline button, then click the Check Mail button.
There is no indication of when the bugs with Mail.app will be fixed, though beta releases of OS X 10.9.2 ask developers to test Mail.app for issues.
Popular Stories
The iPhone is Apple's top-selling product, and it gets an update every year. In 2024, we're expecting the iPhone 16 and iPhone 16 Pro lineup, with an arguably more interesting feature set than we got with the iPhone 15 and iPhone 15 Pro. Subscribe to the MacRumors YouTube channel for more videos. Capture Button All four iPhone 16 models are set to get a whole new button, which will be...
Apple is widely expected to release new iPad Air and OLED iPad Pro models in the next few weeks. According to new rumors coming out of Asia, the company will announce its new iPads on Tuesday, March 26. Chinese leaker Instant Digital on Weibo this morning 日发布%23">claimed that the date will see some sort of announcement from Apple related to new iPads, but stopped short of calling it an...
Apple suppliers will begin production of two new fourth-generation AirPods models in May, according to Bloomberg's Mark Gurman. Based on this production timeframe, he expects the headphones to be released in September or October. Gurman expects both fourth-generation AirPods models to feature a new design with better fit, improved sound quality, and an updated charging case with a USB-C...
Apple's new iPad Pro models with OLED displays will likely begin shipping to customers in April, according to information shared today by Ross Young, CEO of display industry research firm Display Supply Chain Consultants. Bloomberg's Mark Gurman also said the new iPad Pro models might not ship until "deeper" into April in his Power On newsletter on Sunday:I've repeatedly said that new...
Resale value trends suggest the iPhone SE 4 may not hold its value as well as Apple's flagship models, according to SellCell. According to the report, Apple's iPhone SE models have historically depreciated much more rapidly than the company's more premium offerings. The third-generation iPhone SE, which launched in March 2022, experienced a significant drop in resale value, losing 42.6%...
iOS 17.4.1 and iPadOS 17.4.1 should be released within the next few days, with a build number of 21E235, according to a source with a proven track record. MacRumors previously reported that Apple was internally testing iOS 17.4.1. As a minor update for the iPhone, it will likely address software bugs and/or security vulnerabilities. It is unclear if the update will include any other changes. ...
Since Apple unveiled macOS Sonoma 14.4 on March 7, the transition to the latest software update has not been entirely smooth for everyone, and a number of issues have been reported by users that significantly impact their daily workflow. This article lists the most prominent challenges users have faced since updating to macOS Sonoma 14.4, and offers potential solutions where available. USB...
Top Rated Comments
I think this is a simpler fix. I have had a few employees run into this issue.
In Mail.app in 10.9, Apple implemented a new option under Mail Preferences/General/Check for new messages. There is an "Automatically" option which, I believe, doesn't work right.
Simply switch that to "Every minute" and (at least in my experience) the problem is solved.
I only wish I had used a similar amount of wisdom before upgrading my iPad 3 to iOS 7. :(
I sure do miss the Apple I once knew. The one that got things a LOT closer to ready-for-primetime before releasing them.
Mark
i thought i was opening the app in the wrong way.
But I have to grudgingly admit that I use Outlook on Windows every day at work, and it's so, so much better. I'm just not too keen on Outlook for Mac, and I hope that's what's stopping me from switching, rather than self-deluded fanboyism ... :(