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Users Report AT&T Data Outage [Updated]

Users are reporting via AT&T's and MacRumors' forums a major data outage for much of the eastern half of the United States.

The outage, which appears to have begun early this morning seems to be affecting both 3G and EDGE connections. Voice and SMS communication is unaffected. Users have been reporting the issue from as far west as Missouri and Illinois, as far north as New Hampshire, and as far south as Virginia.

There have also been some unconfirmed reports that indicate that the outage is only affecting iPhone users. (Update: The outage is not specific to the iPhone).

Update: Service has been restored to many users.

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Posted: 49 months ago
Wednesday, 9-3: It appears there is a very large swath affected by no data from the AT&T network.

So far there are reports from as far north as Boston and as far West as St. Louis. Hampton Roads/Norfolk is the southern-most location reported to have no data.

Post your location if you have no data.

EDIT: This is for both 3G and Edge having no data.

EDIT 9:46 AM EDT: There are reports that some people have been able to call AT&T and get a credit.

EDIT 9:52 AM EDT: Engadget item posted

EDIT 11:58 AM EDT: AT&T has acknowledged (clandestinely) that there is a master trouble ticket: TT000008097189

EDIT: 1:33 PM EDT: Service appears to be at least partially restored for most affected areas.

EDIT: 2:08 PM EDT: AP Story on outage quotes AT&T

Reuters story quotes AT&T spokesman as saying it was a 'routing issue.'

EDIT: 2:49 PM: Forum poster quotes AT&T CSR as saying they are authorized to give credits of up to 50% of the monthly data plan charge.
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Posted: 49 months ago
NYC is out of the game as well. At least for myself and a fellow iPhone 3G user.
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Posted: 49 months ago
No data in Albany, NY. Both EDGE and 3G are dead.
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Posted: 49 months ago
No data in Boston on EDGE or 3G. Interestingly, I was just able to get on the web on an at&t blackberry over EDGE. Strange.
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Posted: 49 months ago
I'm in Chicago and have no data this morning as well.
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Posted: 49 months ago
No 3G data in PA. It seems to affect very large area.
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Posted: 49 months ago
Harrisburg, PA. No data here.:cool:
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Posted: 49 months ago

No 3G data in PA. It seems to affect very large area.


Do you have EDGE?
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Posted: 49 months ago

Do you have EDGE?


EDGE is down also.

AT&T entire data infrastructure is falling...
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Posted: 49 months ago
no data for me nothern NJ (home) and now NY (work) for both Edge and 3G.
Rating: 0 Positives / 0 Negatives

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