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Apple Sends SMS to Customers about 2.0.2 Update

Friday August 22, 2008 11:48 am PDT by Arnold Kim
Yesterday, an MSNBC writer pleaded to Apple to send a text message to its users notifying them of the new Firmware update.

Word-of-mouth is often how dismal news spreads. But when you have more than 1 million people to whom the information needs to get to, worth-of-mouth doesnt cut it. Web message boards dont cut it. Not commenting doesnt cut it.

And if the news involves iPhone problems, Apple and AT&T, wouldnt a text message from those two companies to the million-plus users of the new iPhone make sense? Its certainly easy enough for them to do. Its not like they dont know customers phone numbers.

We're not sure if that advice reached Apple, but AT&T and Apple did indeed start sending out text messages to its users asking them to upgrade to the new iPhone 2.0.2 firmware.

"A free message from Apple and AT&T: An important software update for iPhone 3G has been available on iTunes since this past Monday. To get it, simply synch your iPhone 3G with iTunes and click the "Check For Update" button."

Apple has said that this update should address some of the 3G connectivity problems that have been reported.
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michael31986
Posted: 49 months ago
they said appple had an update ad to update my 3g phone. Anyone else get this message? It doesn't say it fixes 3g just says to update the phone
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alejovh1
Posted: 49 months ago
are you 2.0.2?
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gts197
Posted: 49 months ago
i got it and I am 2.0.2. they are probably just sending it out for the people who dont keep up with the updates and dont realize there is a potential fix for their phone.
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Denny Crane
Posted: 49 months ago

i got it and I am 2.0.2. they are probably just sending it out for the people who dont keep up with the updates and dont realize there is a potential fix for their phone.


I'm still on 2.0 because of all I have read here. Haven't received anything yet.
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bmwpowere36m3
Posted: 49 months ago
I'm still on 2.0.1 and haven't got a text...

*EDIT* NM, I just got one as well :p
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starsfan91
Posted: 49 months ago
I just received a free text message from AT&T and Apple saying that the software update that was released last Monday was suppose to help the 3G connection. Well, with my experience since upgrading to 2.0.2 my connection has basically dropped to 2 bars or less while on 3G in a 3G-enabled city (Dallas, TX) where I am suppose to have excellent connection. Since Monday I have had about 5 or 6 dropped calls, and it takes me about 30 minutes to receive text messages (I tested this out by having one of my friends send me a text message).

I am an Apple supporter. They have amazing computers and iPods and I have recommended them to my friends when they asked me if they should get a PC or a Mac. I only wish the iPhone 3G could be just as reliable.

Currently I have switched my 3G connection to off so I am on EDGE, and I have 5 bars where ever I am.

The message from AT&T and Apple said: "A free message from Apple and AT&T: An important software update for iPhone 3G has been available on iTunes since this past Monday. To get it, simply synch your iPhone 3G with iTunes and click the "Check For Update" button.

Has anyone had a better connection with 3G since downloading this update?

Thanks.
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michael31986
Posted: 49 months ago
yea i have 2.02.
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jedediah
Posted: 49 months ago
I'm running 2.0.1 and got the message, but I'm assuming it just went out to everyone:
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ChrisBrightwell
Posted: 49 months ago
I'm running 2.0.2 and just got the msg in 35801.
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dwman
Posted: 49 months ago
Yup. Just got the text as well. It's basically a blast text to anyone with an iPhone.
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