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Apps Crashing at Launch? Delete and Resync.

Friday July 11, 2008 8:23 pm PDT by Arnold Kim
Several people have described a problem with App Store applications after restoring from a backup. When your applications are launched on your new iPhone 3G, they will only show the start screen and then immediate quit.

The issue may lie in the Digital Rights Management embedded in each of the applications. In order to restore functionality, you simply need to delete the applications from the iPhone itself, and then resync the applications from iTunes. Once restored, the applications should launch properly.

To delete applications from your iPhone, you simply press and hold on one of the icons. All the icons will then start jiggling. Simply click the "X" in the top left hand of the application and it will ask you if you want to delete it.

Note that even if you delete an application entirely from both your iPhone and your iTunes install, you can still re-download it for free. This is true no matter what the price of the application was.
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plumbingandtech
Posted: 51 months ago
Mods:

Please take a look at the back up issues that Fenir and I (and I assume many others) are having and consider making this a top level item. It will affect MANY people on this board.

Fenir has a quasi fix and I explain when it occurs.

http://forums.macrumors.com/showthread.php?p=5789722&posted=1#post5789722
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madmaks
Posted: 51 months ago
"Note that even if you delete an application entirely from both your iPhone and your iTunes install, you can still re-download it for free. This is true no matter what the price of the application was."

VERY GOOD :)
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maybesew
Posted: 51 months ago
I ahve found that shutting down the unit (holding sleep wake button, sliding to power off) and the booting it right back up works 100% to fix this problem.

I'm not sure if its DRM related or just a memory issue. rebooting clears up memory, and this seems to happen when i have run a bunch of apps
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okrelayer
Posted: 51 months ago
if i dont sync the apps to my computer, and just download them from the phone will the apps not fail at launch?

it seems to be fine for the last 3 hours, but it could go at anytime!
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radiogod69
Posted: 51 months ago
I reinstalled the Jott application twice, tried to register, still no SMS message to validate my account. :(
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JW008
Posted: 51 months ago

I reinstalled the Jott application twice, tried to register, still no SMS message to validate my account. :(


Same here
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err404
Posted: 51 months ago
There may be a few issues going on. One of them does appear to to be rights related as the OP suggests. I found that just installing or reinstalling a single app corrects all failing apps. You can do this on the road by just getting any small app via EDGE/3G.

The second issue appears to be memory related and can be more serious. I had filled up my iPhone with media and had 0k free resulting in about half of my apps not launching. Freeing the memory did not fix the issue, nor did reinstalling the failing apps. I ended up restoring my iPhone to get it working again.

Lastly many of the apps are just plain buggy right now.
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justinkim
Posted: 51 months ago
I had a problem with Super Monkey Ball crashing out after the start screen earlier today. Shutting down the iPhone and restarting solved the problem. No delete and reinstall was needed.
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That-Is-Bull
Posted: 51 months ago
If I buy an application, can I only install it on my iPhone?
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paintballer
Posted: 51 months ago
I had this problem, but I didn't restore it...It was fixed by simply rebooting it.
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