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Windows Virus on (a few) Video iPods

Apple posted a support document today indicating that a small number (less than 1%) of Video iPods available for purchase after September 12, 2006 shipped with the Windows RavMonE.exe virus.

This known virus affects only Windows computers, and up to date anti-virus software which is included with most Windows computers should detect and remove it. So far we have seen less than 25 reports concerning this problem.


Only the Video iPod is potentially affected. The iPod nano and iPod shuffle are virus free. Apple has reportedly corrected the issue and all currently shipping Video iPods are virus free.

The virus does not affect Mac OS X or the iPod itself. After Apple takes an ill-timed jab at Windows for not doing enough to prevent virus attacks, they provide instructions on how to remove the virus if you are affected. RavMonE is described as a Trojan which affects Windows and reduces system security, opens links and potentially allows others to access the affected computer.

Interestingly enough, just yesterday McDonalds (partnering with Coca-Cola) was found to have given away some trojan-horse laden MP3 players in Japan (no, they weren't iPods).

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70 months ago
Apple says some 5.5G iPods shipped with Windows virus!

An engadget story says that some iPods are shipping with a Windows virus (RavMonE.exe) that it 'contracted' from a rogue PC during manufacturing :eek:

I guess they should have used a Mac!
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70 months ago
Seems like someone in apple has a sense of humour.
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70 months ago

Seems like someone in apple has a sense of humour.

Ummm... OK. If I bought one of these infected iPods and spyware got installed on my PC, I do believe that the folks at the Apple Store would be refunding me 100% of my purchase price while allowing me to keep the iPod... the alternative being that they could pay the bill for someone to clean up the damage to my PC.
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70 months ago
I can almost hear my PC-using friends now:

"I thought you said Apples didn't get viruses...."

Yeah, I can try to explain that it's a Windows virus, but it's never nice to be on the defensive.

.

.
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70 months ago
Oh dear. *hides head for bad PR storm*
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70 months ago

Ummm... OK. If I bought one of these infected iPods and spyware got installed on my PC, I do believe that the folks at the Apple Store would be refunding me 100% of my purchase price while allowing me to keep the iPod... the alternative being that they could pay the bill for someone to clean up the damage to my PC.


Good luck with that.
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70 months ago
Bonus software for Windows users. :)

As you might imagine, we are upset at Windows for not being more hardy against such viruses, and even more upset with ourselves for not catching it.

I like how Apple has four links to anti-virus software. So devilish of Apple...;)
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70 months ago
How did they get there? At the factory by a disgruntled employee or what?

Scary QC issue, to say the least.
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70 months ago
It should be noted that some McDonald's branded MP3 players sold in Japan (I believe, perhaps the UK?) have been shipping with a similar trojan on it.
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70 months ago

Ummm... OK. If I bought one of these infected iPods and spyware got installed on my PC, I do believe that the folks at the Apple Store would be refunding me 100% of my purchase price while allowing me to keep the iPod... the alternative being that they could pay the bill for someone to clean up the damage to my PC.


And there was no ... "just kidding" following this comment (like there should have been)


RavmonE is easily detected by the most rudimentary virus/spyware apps and the Apple page indicates that even the free software included with PCs will detect and rid your computer of it.

Still, there's no excuse and I agree with a post above, the factories producing iPods should be formatting them with Macs.
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