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Generous Replacements for 5G iPods?

Appleinsider claims that Apple has issued a message to its channel partners to replace any 5th Generation (iPod with Video) that exhibits "any type of hardware failure"... including those that would be classified as abuse... for a limited time.

According to the rumor site, Apple is attempting to preemptively avert any quality complaints for the new device. Apple has been under significant public criticism with screen-scratch complaints on the recent iPod nano. A class action suit emerged last week surrounding the iPod nano screen-scratch issue.

Meanwhile, Appleinsider also reports that Apple's iPod shuffle appears to be selling well despite the recent introductions of both the iPod nano and 5th generation iPod (with video).

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82 months ago
Time to buy me a hammer :D

I guess they're taking this one uber-seriously... brand image etc. etc.
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82 months ago
So, I was unsure whether to plump down the cash for a 5G ipod because of the scratching issues and now I'm 100% certain I'm gonna wait this one out and see if Apple address the problem properly.

I wonder how many other punters think like that given the messages Apple are giving out?
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82 months ago
Why aren't they offering this to Nano users? It would certainly kill the point of the class-action suit.
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82 months ago

the scratching issues


How is a scratching issue a hardware fault?
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82 months ago
so does this mean apple's position guarentees a lot of flack and it's working hard to avoid it, or does this mean that apple's making less quality than they should and wants to cover it up? haven't seen a nano yet, so can't say.
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82 months ago

How is a scratching issue a hardware fault?



exactly my point. that's what i assume they're talking about when they talk of "abuse".
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82 months ago
Does anyone else's 5G "ping"?

Mine seems to make a slight pinging noise pretty consistently at the beginning and end of a sync. Sounds like the HD heads parking, but I'm wondering if I should be concerned. I've also heard it a couple of times when starting a video.

B
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82 months ago
I see shuffles everywhere at the high school I work at. Mini's too, and an occasional nano. It bothers me someimtes, in the past at this school, if you were seen walking down the halls and had the headphones on, they would take the device from you until the end of the day if you were lucky, end of the school year if you were not. Now kids come into the classrooms and it's a fight to get them to stop listening.
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82 months ago

Time to buy me a hammer :D

I think we've discovered the secret plans of that guy who started the Web site that collects money to buy and destroy an iPod...
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82 months ago
This seems like a very preemptive move on apples part. Maybe they found a serious defect in the new video iPods and are bracing for the worst, before it gets ugly.
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