Generous Replacements for 5G iPods?
Appleinsider claims that Apple has issued a message to its channel partners to replace any 5th Generation (iPod with Video) that exhibits "any type of hardware failure"... including those that would be classified as abuse... for a limited time.
According to the rumor site, Apple is attempting to preemptively avert any quality complaints for the new device. Apple has been under significant public criticism with screen-scratch complaints on the recent iPod nano. A class action suit emerged last week surrounding the iPod nano screen-scratch issue.
Meanwhile, Appleinsider also reports that Apple's iPod shuffle appears to be selling well despite the recent introductions of both the iPod nano and 5th generation iPod (with video).
According to the rumor site, Apple is attempting to preemptively avert any quality complaints for the new device. Apple has been under significant public criticism with screen-scratch complaints on the recent iPod nano. A class action suit emerged last week surrounding the iPod nano screen-scratch issue.
Meanwhile, Appleinsider also reports that Apple's iPod shuffle appears to be selling well despite the recent introductions of both the iPod nano and 5th generation iPod (with video).
Top Rated Comments
(View all)82 months ago
Time to buy me a hammer :D
I guess they're taking this one uber-seriously... brand image etc. etc.
I guess they're taking this one uber-seriously... brand image etc. etc.
82 months ago
So, I was unsure whether to plump down the cash for a 5G ipod because of the scratching issues and now I'm 100% certain I'm gonna wait this one out and see if Apple address the problem properly.
I wonder how many other punters think like that given the messages Apple are giving out?
I wonder how many other punters think like that given the messages Apple are giving out?
82 months ago
Why aren't they offering this to Nano users? It would certainly kill the point of the class-action suit.
82 months ago
so does this mean apple's position guarentees a lot of flack and it's working hard to avoid it, or does this mean that apple's making less quality than they should and wants to cover it up? haven't seen a nano yet, so can't say.
82 months ago
How is a scratching issue a hardware fault?
exactly my point. that's what i assume they're talking about when they talk of "abuse".
82 months ago
Does anyone else's 5G "ping"?
Mine seems to make a slight pinging noise pretty consistently at the beginning and end of a sync. Sounds like the HD heads parking, but I'm wondering if I should be concerned. I've also heard it a couple of times when starting a video.
B
Mine seems to make a slight pinging noise pretty consistently at the beginning and end of a sync. Sounds like the HD heads parking, but I'm wondering if I should be concerned. I've also heard it a couple of times when starting a video.
B
82 months ago
I see shuffles everywhere at the high school I work at. Mini's too, and an occasional nano. It bothers me someimtes, in the past at this school, if you were seen walking down the halls and had the headphones on, they would take the device from you until the end of the day if you were lucky, end of the school year if you were not. Now kids come into the classrooms and it's a fight to get them to stop listening.
82 months ago
Time to buy me a hammer :D
I think we've discovered the secret plans of that guy who started the Web site that collects money to buy and destroy an iPod...82 months ago
This seems like a very preemptive move on apples part. Maybe they found a serious defect in the new video iPods and are bracing for the worst, before it gets ugly.
[ Read All Comments ]

Analytics firm Chitika today released a report showing that by its metrics iOS has now surpassed OS X in overall web traffic share in the United States. Chitika's methodology involves an analysis...
One of the most frequent reasons for an iPhone to go on a trip to the Apple Store's Genius Bar is because of water damage. Typically, a water damaged iPhone can be replaced for a flat $199...
TheVerge's Joshua Topolsky summarizes the iPad 3 casing findings reported earlier today, but also adds his own sources regarding some details of the iPad 3.
Image from RepairLabs
As...
Last July, Apple discontinued the white MacBook from its consumer lineup, pushing consumers toward the company's popular MacBook Air line or the 13-inch MacBook Pro. The company didn't kill...
Popular iPhone Twitter client Tweetbot has finally arrived on the iPad, with a user interface instantly familiar to any current Tweetbot user. Designed for the Twitter power-user, Tweetbot packs a...