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Apple Address iPod nano Screen Issues

Macworld reports that Apple is acknowledging a limited problem with some iPod nano screens causing them to break easily:

"This is a real but minor issue involving a vendor quality problem in a small number of units," Schiller told MacCentral. "In fact, this issue has affected less than 1/10 of 1 percent of the total iPod nano units that we've shipped. It is not a design issue."


Affected users are asked to call AppleCare for iPod replacement.

A separate issue which has received a lot of press has been complaints that the iPod nano screen is very easily scratchable. Apple reports, however, that the Nano is made of the same materials as the recent 4th generation iPod.

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83 months ago


Category: News and Press Releases
Link: Apple responds to iPod nano screen issues

Posted on MacBytes.com
Approved by Mudbug
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83 months ago

“This is a real but minor issue involving a vendor quality problem in a small number of units,” said Schiller. “In fact, this issue has affected less than 1/10 of 1 percent of the total iPod nano units that we’ve shipped. It is not a design issue.”


Wow. I didn't know it was less than .1%!
I thought it was like EVERY NANO IN THE COUNTRY. Wow.

These nano owners are REALLY vocal about it!! (and rightfully so)
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83 months ago
Sweet. I want a nano even more now...
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83 months ago
good what they are doing for the broken screen...but they are just like screw you and your whining about the screen, get a damn case...doesn't seem very nice :rolleyes:
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83 months ago

good what they are doing for the broken screen...but they are just like screw you and your whining about the screen, get a damn case...doesn't seem very nice :rolleyes:

I agree about the scratch thing. I believe that apple can fix this, I mean, they fixed the scratching issues Blue-Ray...
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83 months ago
Being told to get a case is wrong, they should of bundled one with the nano when being purchased.

I didn't need to buy a case for my mini or 3G when they came out. Their screens were rock solid.
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83 months ago
I, for one, am glad to see Apple respond quickly and in a decisive manner. Most other companies would try to ignore a similar issue, even if they acknowledged its existence.

As far as the screen getting scratched, people can't expect the Nano to be scratch resistant. Every electronic item I've owned has, to one extent or another, been prone to scratching. My phone has many scratches, my pda certainly does, hell, even my car :eek: has scratches. I think I'll sue LG, Palm, and Honda ,respectively, for failing to create products which are scratch resistant.

People complaining about the broken screen have a legitimate case and Apple is going to replace their Nanos, but the screen scratch whiners need to get a life, get a case and listen to more music on their ipods... Just my 2 cents...
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83 months ago

I, for one, am glad to see Apple respond quickly and in a decisive manner. Most other companies would try to ignore a similar issue, even if they acknowledged its existence.

As far as the screen getting scratched, people can't expect the Nano to be scratch resistant. Every electronic item I've owned has, to one extent or another, been prone to scratching. My phone has many scratches, my pda certainly does, hell, even my car :eek: has scratches. I think I'll sue LG, Palm, and Honda ,respectively, for failing to create products which are scratch resistant.

People complaining about the broken screen have a legitimate case and Apple is going to replace their Nanos, but the screen scratch whiners need to get a life, get a case and listen to more music on their ipods... Just my 2 cents...


Exactly. If Apple were making the screens out of something new that wasn't tested enough, then I see reason to complain. But they are made out of the same material as the 4G ipods. Are the 4G iPod owners complaining? I don't see a reason for people to complain about the Nano, sucks for it to be scratched, but what is Apple going to do? Replace every iPod with a scratched screen? Ha!

~Earendil
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83 months ago
i don't see why apple had to use such scratch-prone materials again, like shiny plastic and shiny chrome

the mini proved that you don't need those materials in order for a device to be an iPod and beautiful too
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83 months ago

i don't see why apple had to use such scratch-prone materials again, like shiny plastic and shiny chrome

the mini proved that you don't need those materials in order for a device to be an iPod and beautiful too


True. Absolutely, they could have made something new and different.

But - they didn't- they revamped a previous design- and it looks good. But I don't want mine all scratched up from light use. My ipods live a pretty nice life, and to see the use of the screen be compromised by scratches would bother me. I want Apple to aspire to make things that are 100% satisfying. I am very happy with their products, but I'd run for the hills if they got complacent.
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