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Apple Addresses iBook Logic Board Problems

Apple has posted a FAQ about their new iBook Logic Board Repair Extension Program.

The program is "a worldwide program covering repair or replacement of the logic board in specific iBook models manufactured between May 2002 and April 2003 that are experiencing specific component failures."

This program begins today (January 28, 2004) and will cover affected iBooks for a period of 3 years from the time of first retail sale. Apple will cover all costs involved, including shipping, for eligible customers.

To participate in the program, call the appropriate AppleCare Contact Center for the country in which you are located, or contact a local AASP. The U.S. support number is 1-800-275-2273.

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105 months ago
Way to go Apple - I feel much better (safer) now!
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105 months ago
YES YES YES!!!
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105 months ago
This is most definitely a good thing.
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105 months ago
this is really good, sory gous im relly durkn rnow, but i think this is togood....
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105 months ago
good for the company's image, and the right thing to do. Bravo.
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105 months ago
About time they started handling it right.

BTW, how often does the main page refresh?
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105 months ago
Good for all ibook customers with sucky ibooks...
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105 months ago
OH MY GOSH I did not expect this at all from Apple who had previously said that no known problem exists. Wow I may get my ibook repaired after all :D
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105 months ago
Beat you to the news Arn.

I posted this under General Apple and Tech Discussion at ..
01-28-2004 09:08 PM

Smoked!
Rating: 0 Positives / 0 Negatives
105 months ago
that's pretty damn funny, and does make the apple call i got yesterday make more sense. apple called me a few times yesterday, and didn't leave messages. then they called once i was home and kept trying to push me to get the applecare (i'm waiting till it gets closer to my original warranty going out) and they were pushing hard for me to get it. then this happens the next day. that's a pretty big freaking coincidence. but i am glad they finally did come clean with this though.
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