Got a tip for us? Share it...

iPod and iBook Complaints?

CNN reports on user complaints and two potential class action suits from iBook and iPod owners.

Various users apparently have reported recurrent problems with their iBook displays and video output, and according to the article, the problems appears stem from faulty motherboards.

iPod complaints stem from the claim that "Apple's warranty does not run long enough to cover problems with the player's battery." Apple presently offers a $99 battery replacement program for users with battery problems out of warranty.

Top Rated Comments

(View all)

106 months ago
Can't comment on the iBook problems but I've got a second generation 20GB iPod I bought in August of 2002.

Am I a minority here in that mine is working great?

Maybe it's because since I was a kid it was drilled into me that I was to run rechargable batteries into the ground before plugging them back in. I remember this mantre from my father when I was like in jr. high and got my first Sony Walkman and bought some GE Rechargable NiCD batteries in the mid 80s.

Maybe that's just me. Because mine works fine
Rating: 0 Positives / 0 Negatives
106 months ago
I don't know about the iBook problem, but the iPod complaints are pointless (IMHO). I had a G1 5 GB iPod, and it's battery completely quit after about 10 months. I took it to an Apple Store Genius Bar and walked out an hour later with a brand new iPod. No complaints from me.
Rating: 0 Positives / 0 Negatives
106 months ago

Originally posted by Trekkie
Can't comment on the iBook problems but I've got a second generation 20GB iPod I bought in August of 2002.

Am I a minority here in that mine is working great?


Got a 5Gb Generation 1 - no worries here, still onlyu sed 2Gb of space and the battery is okay.
Rating: 0 Positives / 0 Negatives
106 months ago
My iBook has a logic board problem. I am part of the class action. I love my iBook, but it aint even a year old!
Rating: 0 Positives / 0 Negatives
106 months ago
I had a G2 10 GB, and in 11 months the thing died on me. I'm happy that Apple has sent me a new one, but it is going up for sale on ebay.... cause in another 11 months, and 11 months after that... I don't want to keep replacing batteries!
Rating: 0 Positives / 0 Negatives
106 months ago
for Ipod just buy from compusa and get their warrenty at like $40 if it has any problems or you just want a new one you can take it back and they will give you a new one the only catch is each time for every ipod you have to get they warrenty, but it is worth it. I've had 4 in 8 months
Rating: 0 Positives / 0 Negatives
106 months ago
Still, the iBook problem meets the criteria for a class action suit.

The iPod issue does not. Just because people don't understand the issues with batteries, doesn't mean that Apple has to warrant the iPod indefinitely. That being said, Apple may have been a bit slow in providing an official policy for battery replacement. They have now. End of story.
Rating: 0 Positives / 0 Negatives
106 months ago
I've read abouth these potential class action suits. The only ones who will make out are the lawyers.

If the iBook MB is faulty, Apple deserves to get sued if they've not stepped up to the plate.

As for the iPod, all I can say are the people are a bunch of asses. Warranty not long enough? Almost all electronics carry a one year warranty.

Battery problems? Don't seem to be widespread but definitely a loud bunch who are affected. Apple finally stepped up to the plate with a battery replacement program and there is a less expensive DIY alternative.

Is it me or does Apple get slammed much more than their much larger competitors?
Rating: 0 Positives / 0 Negatives
106 months ago
The iPod is fine, mine is going 2yrs strong.

Now as for the iBook. I've had 4 logic boards but you have probably heard me bitch about that before. :D
Rating: 0 Positives / 0 Negatives
106 months ago

Originally posted by rdowns
As for the iPod, all I can say are the people are a bunch of asses. Warranty not long enough? Almost all electronics carry a one year warranty.

Plus Apple is offering the battery replacement program, all Apple has to do it make the offer -- it doesn't have to be cheap and/or affordable to satisfy the court.

Look back at the upgradeable machine class action lawsuit, the upgrade to satisfy the court was very expensve.

I think the doof is mad because he can't go down to Battery Shaq and get a set of batteries for cheap.

Then look at the cell phone market's battery problem, their cheap/fake battery problem is causing severe burns an injuries to cheapskates.
Rating: 0 Positives / 0 Negatives

[ Read All Comments ]